Engineering Manager

Jewelers Mutual Group; Raleigh (NC); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Charitable gift matching

Volunteer time

Great Place to Work Certified

Collaborative culture

401(k) matching

Job summary

Jewelers Mutual Group seeks a senior engineering leader to manage a team of engineers and drive the planning, execution, and delivery of technical project areas. The role blends people leadership with hands-on ownership, translating architecture and roadmap direction into actionable team plans while balancing timelines, quality, and capacity.

Ideal candidates have a track record of hiring, coaching, performance management, and strong communication to align with cross-functional stakeholders.

Qualifications

• Bachelor’s degree in computer science, engineering, or related field or equivalent experience.
• 5-8 years in technology/engineering with at least 2 years managing a team.
• Proven ability to grow and coach engineers, with strong hiring and performance skills.
• Hands-on technical proficiency in software engineering, systems, or infrastructure.
• Experience applying Agile/DevOps to plan, track, and deliver projects.
• Excellent communication to translate technical concepts for non-technical stakeholders.

Responsibilities

• Manage, coach, and develop a team of engineers, including hiring, onboarding, and performance management.
• Own planning, execution, and delivery of assigned technical project areas from architecture/roadmap to actionable plans.
• Set priorities and assign work, balancing delivery timelines with quality and capacity.
• Partner with product, business, and cross-functional tech teams to scope requirements and remove blockers.
• Apply agile and DevOps practices to plan sprints, standups, and retrospectives; track KPIs.
• Provide hands-on technical guidance and design/code review to meet standards.
• Identify risks and debt; escalate and resolve issues with the Director, Technology.

Skills

People management

Hiring

Coaching

Performance management

Agile/DevOps

Technical leadership

Communication

Education

Bachelor’s degree in CS/Engineering

Tools

Cloud platforms

Job description

Summary

Manages a team of engineers while owning the planning, execution, and delivery of specific technical project areas. This role blends day-to-day people leadership — hiring, coaching, and performance management — with hands-on technical ownership, translating architecture and roadmap direction from the Director, Technology into actionable team plans. Success requires balancing delivery timelines, technical quality, and team capacity while partnering closely with cross-functional stakeholders.

Summary

Manages a team of engineers while owning the planning, execution, and delivery of specific technical project areas. This role blends day-to-day people leadership — hiring, coaching, and performance management — with hands-on technical ownership, translating architecture and roadmap direction from the Director, Technology into actionable team plans. Success requires balancing delivery timelines, technical quality, and team capacity while partnering closely with cross-functional stakeholders.

Why Jewelers Mutual

Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation.

As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence.

We’re dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people.

What You'll Be Doing

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage, coach, and develop a team of engineers, including hiring, onboarding, performance management, and career growth planning.
• Own the planning, execution, and delivery of assigned technical project areas, translating architecture and roadmap direction from the Director, Technology into actionable team plans.
• Set priorities and assign work across the team, balancing delivery timelines, technical quality, and team capacity.
• Partner with product, business, and cross-functional technology stakeholders to scope requirements and remove delivery blockers.
• Apply agile and DevOps practices to plan sprints, run stand-ups and retrospectives, and track progress against KPIs.
• Provide hands-on technical guidance and design/code review to ensure solutions meet architecture, security, and quality standards.
• Identify risks and technical debt within assigned project areas and proactively escalate and resolve issues.
• Report on progress, budget, and resource needs for assigned technical areas to the Director, Technology.
  
  

Leadership Responsibilities

Directly manages a team of engineers, including hiring, onboarding, coaching, performance management, and career development. Sets priorities and assigns work across the team, balancing delivery commitments with team capacity and growth.

Minimum Qualifications

• Bachelor's degree in computer science, engineering, or a related field required, or equivalent experience.
• 5-8 years of technology/engineering experience, including at least 2 years in a people-management or team-lead capacity.
• Demonstrated ability to manage and grow a team of engineers, with strong coaching, hiring, and performance management skills.
• Hands-on technical proficiency in software engineering, systems, or infrastructure practices relevant to the assigned area.
• Experience applying agile/DevOps methodologies to plan, track, and deliver technical projects.
• Strong communication skills, with the ability to translate technical concepts for non-technical stakeholders.
  
  

Preferred Qualifications

• Insurance industry experience.
• Experience with cloud platforms, microservices, or modern software architecture.
• Prior experience managing distributed or cross-functional technical teams.
  
  

What We Offer You

• Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes.
• Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth.
• Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
• Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions.
  
  

Accessibility and Accommodations

We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting [e-mail].