Description
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Position Summary
Reporting to the Director of Engineering, the Engineering Manager is a pillar-level leadership role responsible for leading the design, development, and delivery of scalable software solutions while providing technical leadership and people management across 3-5 engineering teams within their assigned pillar. This role combines hands-on engineering with team leadership, mentorship, and cross-functional collaboration to ensure high-quality, secure, and reliable systems that support Gifthealth's mission to improve access to affordable healthcare. We are seeking an Engineering Manager to play a critical part in setting technical direction, driving execution, and fostering a strong engineering culture across their pillar's teams, ensuring alignment with organizational goals, operational excellence, and compliance standards.
Key Responsibilities
- Leads design, development, and delivery of scalable, high-quality software solutions aligned with business priorities
- Provides technical leadership, code reviews, and architectural guidance across the engineering teams within their pillar
- Manages, mentors, and supports 3-5 engineering teams within their pillar, including performance feedback and career development for engineers and team leads
- Collaborates with product, design, operations, and other stakeholders to translate business requirements into technical solutions
- Oversees system reliability, performance monitoring, testing strategies, and production support across their pillar
- Contributes to documentation, development standards, and continuous improvement of engineering processes
Qualifications
- Education: Bachelor's degree in computer science, engineering, or related field OR equivalent professional experience (Required)
- Licensure/Certification: None
- Experience:
- 10-12 years of professional software engineering experience (Required)
- Demonstrated experience leading technical projects, multiple engineering teams, or pillar-level organizations (Required)
- Experience leading teams using Agile or similar delivery methodologies (Required)
- Experience with CI/CD pipelines and DevOps practices (Required)
- Prior experience managing or formally leading lead engineers and engineering managers (Preferred)
- Experience in high-growth startups or healthcare technology organizations (Preferred)
- Knowledge, Skills, & Abilities:
- Knowledge of Ruby and Ruby on Rails (Rails 7 or similar frameworks); modern web application architecture and RESTful APIs; relational databases (Postgres) and data modeling; and cloud platforms and production systems (Required)
- Knowledge of healthcare or regulated industry environments and scalable distributed systems and service-oriented architectures (Preferred)
- Strong software design and coding skills with emphasis on clean, maintainable, and testable code (Required)
- Technical leadership, code review, and architectural decision-making skills (Required)
- Team leadership, coaching, and mentoring skills across multiple teams (Required)
- Cross-functional communication and collaboration skills (Required)
- Ability to translate abstract business problems into technical solutions (Required)
- Ability to prioritize work and balance hands-on coding with pillar-level leadership responsibilities (Required)
- Ability to influence technical direction and drive alignment across teams within and beyond their pillar (Required)
- Ability to scale teams and systems in a high-growth environment (Preferred)
Work Environment
- Location: Remote
- Schedule: Daytime hours, Monday through Friday, with night and weekend hours on occasion as determined by the needs of the business.
- Regular meetings with internal Product Management, Design/UX, Engineering, Operations, and Client Services teams. This role may also have meetings with external third-party API vendor and technology partner representatives.
Key Essential Functions
- Must be able to remain in a stationary position for extended periods while writing or reviewing documentation
- Must be able to work on a computer for the entire shift
- Must be able to attend virtual meetings with cross-functional teams
Employment Classification
- Status: Full-time
- FLSA: Exempt