Engineering Manager

csat-solutions; Houston (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

CSAT Solutions seeks an Engineering Manager for AI server repair to lead a multidisciplinary team across testing, process, manufacturing, and engineering technicians. You will guide diagnosis, repair, and validation of AI servers, GPUs, and data center components, driving process improvements and automation.

You will also oversee NPI readiness, CAPA activities, and complex failure investigations while partnering with Operations, Quality, and Customer teams to deliver high-quality service.

Qualifications

• Bachelor's degree in Electrical/Computer/Mechanical/Electronics Engineering or related
• Minimum 7 years in electronics manufacturing, server repair or high-tech service
• Minimum 3 years engineering management experience
• Experience supporting AI servers, GPU platforms, enterprise computing hardware, networking gear, or data center infra
• Demonstrated NPI, engineering validation, and production readiness experience
• Strong knowledge of diagnostics, firmware, power systems, embedded hardware
• Experience developing automated test systems and process controls

Responsibilities

• Lead and develop a multidisciplinary engineering organization for AI server repair operations
• Provide technical leadership for diagnosis, repair, and validation of AI servers and related infra
• Direct engineering activities: test development, process optimization, CAPA
• Develop and improve repair processes, tooling, diagnostics, and automation
• Lead NPI support ensuring repair readiness and training
• Drive Lean Six Sigma, DOE, and SPC to improve yield and efficiency
• Lead complex failure investigations and root cause analyses
• Collaborate with Ops, Quality, Supply Chain, PM and Customers
• Manage documentation, engineering standards, and change controls
• Oversee project portfolios, budgets, and scheduling
• Prepare technical reports and performance metrics for reviews
• Evaluate emerging repair tech and industry best practices
• Recruit, mentor, and develop engineering personnel
• Support audits and continuous improvement initiatives

Skills

Engineering leadership

NPI expertise

CAPA & FMEA

DOE & SPC

Root cause analysis

Technical writing

Project management

Stakeholder communication

Education

Bachelor's in Electrical/Computer/Mechanical/Electronics Eng or related

Master's degree preferred

Tools

ERP

PLM

MES

BOM management

Job description

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly motivated individual with an entrepreneurial spirit, CSAT Solutions may have a career for you. We invite you to explore the current opportunities available at CSAT Solutions.

We are currently seeking qualified candidates to fill the role of a Engineering Manager for AI server repair.

Role and Responsibilities

• Lead and develop a multidisciplinary engineering organization consisting of Test Engineers, Process Engineers, Manufacturing/Automation Engineers, and Engineering Technicians supporting AI server repair operations.
• Provide technical leadership for the diagnosis, repair, and validation of AI servers, GPU systems, networking equipment, storage platforms, and associated data center infrastructure.
• Direct engineering activities supporting repair operations, including test development, process optimization, equipment qualification, root cause analysis, and corrective and preventive actions (CAPA).
• Develop, implement, and continuously improve repair processes, work instructions, tooling, fixtures, diagnostics, and automated test solutions to improve quality, productivity, and turnaround time.
• Lead engineering support for New Product Introduction (NPI), ensuring repair readiness through process development, technician training, documentation, tooling, spare parts strategy, and test capability deployment.
• Drive continuous improvement initiatives utilizing Lean Manufacturing, Six Sigma, Design of Experiments (DOE), statistical analysis, and data-driven decision-making to improve first-pass yield, repair quality, and operational efficiency.
• Lead complex failure investigations utilizing component-level diagnostics, electrical analysis, firmware analysis, and root cause methodologies to improve repair effectiveness and provide customer feedback.
• Partner closely with Operations, Quality, Supply Chain, Program Management, and Customer teams to resolve technical issues and support customer requirements.
• Manage development of engineering standards, technical documentation, repair specifications, validation procedures, engineering change implementation, and process controls.
• Manage engineering project portfolios, establish priorities, allocate resources, and ensure projects are completed on schedule and within budget.
• Prepare and present technical reports, engineering reviews, performance metrics, and customer presentations supporting business reviews and operational performance.
• Evaluate emerging repair technologies, diagnostic equipment, automation opportunities, and industry best practices to expand service capabilities and improve operational performance.
• Recruit, mentor, coach, and develop engineering personnel while establishing performance expectations, succession planning, and technical career development.
• Support customer audits, quality audits, regulatory compliance initiatives, and continuous improvement activities.
• Perform other duties and special projects as assigned.

Education, Training and Skills

• Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, Electronics Engineering, or a related technical discipline required; Master's degree preferred.
• Minimum seven (7) years of engineering experience supporting electronics manufacturing, server repair, OEM manufacturing, or high-technology service operations.
• Minimum three (3) years of engineering management experience leading technical teams in a manufacturing or repair environment.
• Experience supporting AI servers, GPU platforms, enterprise computing hardware, networking equipment, or data center infrastructure strongly preferred.
• Demonstrated experience leading New Product Introduction (NPI), engineering validation, and production readiness activities.
• Strong knowledge of component-level troubleshooting, electronic diagnostics, digital and analog circuit analysis, power systems, firmware, and embedded hardware preferred.
• Experience developing automated test systems, diagnostic tools, repair procedures, and manufacturing process controls.
• Proven expertise in root cause analysis, corrective and preventive actions (CAPA), Failure Mode and Effects Analysis (FMEA), statistical process control (SPC), and reliability engineering.
• Lean Six Sigma Black Belt or equivalent continuous improvement certification preferred.
• Strong understanding of engineering drawings, schematics, PCB layouts, bills of materials (BOMs), specifications, and engineering change management processes.
• Experience managing engineering capital projects, budgets, and resource planning.
• Advanced analytical, technical writing, and project management skills.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Project, and Visio); experience with ERP, PLM, MES, and engineering data management systems preferred.
• Excellent communication and presentation skills with the ability to interface effectively with customers, suppliers, and executive leadership.
• Demonstrated ability to lead multiple priorities in a fast-paced, high-growth technical environment with minimal supervision.

CSAT Solutions LP is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.