Engineering Lead Analyst - VP

Citigroup Inc; Raleigh (NC); Remote; USD 117,000 - 177,000; Full time

Job summary

A leading global financial services firm is seeking an Infrastructure Technology Lead Analyst to manage the IBM iSeries Operating System and ensure high availability and compliance. The role requires over 7 years of experience in complex environments and good communication skills. This full-time position is based in North Carolina, offering a competitive salary and comprehensive benefits.

Benefits

Medical, dental & vision coverage

401(k)

Paid time off packages

Qualifications

• 7+ years of experience in large, complex iSeries environments, especially in Financial Services.
• 5+ years providing level 2 / 3 engineering support.
• Ability to manage time effectively and work under pressure.

Responsibilities

• Installation and maintenance of IBM i Operating System.
• Perform vulnerability patching of the operating system.
• Provide Root Cause Analysis (RCA) post restoration of service.

Skills

IBM iSeries Operating System management

High availability systems operations

Security management

Effective communication skills

Analytic and diagnostic skills

Education

Bachelor's degree or equivalent experience

Tools

IBM i Operating System

IBM MQ

Trinity Guard Suite

ConnectDirect

PKWare PKEncrypt

Job description

The Infrastructure Technology Lead Analyst responsible for the installation, configuration and support of Citi's IBM iSeries high-availability platform.

Responsibilities :

This position is responsible for the IBM iSeries Operating System management including :

Installation and maintenance of the IBM i Operating System, security, middleware and communications software on Power-8 and Power-10 hardware

IBMi 7.4 and 7.5

Trinity Guard Suite

ConnectDirect

IBM MQ

IBM C.A.R.T.

PKWare PKEncrypt

PTC - MKS Implementer

TAA Tools

SEA - absMessage

High availability systems operations, scheduling, automation and support

Vulnerability patching of operating system and associated components

Storage & File Systems management

Hardware Planning, Configuration and Incident Management

Performance & Capacity Management

System (COB) Continuity of Business processes and procedures

Review requirement documents and update processes and procedures as necessary

Ensure ongoing compliance with regulatory requirements

Perform impact analysis, solve / work high impact problems / projects, and provide resolution to restore services

Provide Root Cause Analysis (RCA) post restoration of service

Qualifications :

7+ years of experience working on large, complex iSeries environments especially in Financial Services industry, with a proven track record of delivering results on time, operational process change and improvement.

5+ years of experience providing level 2 / 3 engineering support

Ability to work with virtual / in-person teams, and work under pressure / to a deadline

Effective written and verbal communication skills

Effective analytic / diagnostic skills

Strong time management and organizational skills

Ability to communicate technical concepts to non-technical audience

Education :

• Bachelor's degree / University degree or equivalent experience

Job Family Group : Technology

Job Family :

Systems & Engineering

Time Type : Full time

Primary Location :

Telecommuter North Carolina United States

Primary Location Full Time Salary Range :

117,440.00 - $176,160.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and / or contact the recruiter.

Anticipated Posting Close Date :

Jul 24, 2025

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and / or apply for a career opportunity review Accessibility at Citi () .

View Citi's EEO Policy Statement () and the Know Your Rights () poster.

Citi is an equal opportunity and affirmative action employer.

Minority / Female / Veteran / Individuals with Disabilities / Sexual Orientation / Gender Identity.