Engineering & Housekeeping Coordinator

The Ranch at Rock Creek; Philipsburg (MT); On-site; USD 40,000 - 55,000; Full time

Job summary

The Ranch at Rock Creek seeks an Engineering & Housekeeping Coordinator to support daily operations across departments. This full-time role involves managing work orders, coordinating tasks, and ensuring service excellence in line with Forbes 5-Star standards. Ideal candidates will have experience in hospitality and proficiency in relevant tools.

Qualifications

• Experience in hospitality operations preferred.
• Proficiency in ALICE and OPERA Cloud.
• Flexibility to work weekends and holidays.

Responsibilities

• Manage daily work orders and preventive maintenance tasks.
• Coordinate vendor site visits and maintain logs.
• Support housekeeping inventory management and room assignments.

Skills

Organizational skills

Multitasking

Interpersonal communication

Education

High school diploma or equivalent

Hospitality-related certification or degree

Tools

ALICE

OPERA Cloud

Microsoft Office Suite

Job description

Location: The Ranch at Rock Creek – Philipsburg, Montana
Department: Facilities & Housekeeping
Reports To: Director of Engineering & Director of Housekeeping
Employment Type: Full-Time / Year-Round

Position Summary

The Engineering & Housekeeping Coordinator supports the daily operations of both the Engineering and Housekeeping departments at The Ranch at Rock Creek, ensuring excellence in service, cleanliness, and facility maintenance in line with Forbes 5-Star standards. This dual-role position plays a key role in coordinating task flow, managing communication, and supporting service excellence across departments.

Key Responsibilities

Manage and assign daily work orders and preventive maintenance tasks using the ALICE platform.

Track and communicate completion of all maintenance requests to ensure timely resolution.

Maintain inventory of tools, supplies, and replacement parts; coordinate procurement with leadership.

Schedule and coordinate vendor site visits, ensuring proper access and documentation.

Support the upkeep of departmental logs and safety records (e.g., fire suppression, water systems, pool testing).

Coordinate daily room assignments, service updates, and special requests using OPERA Cloud.

Track linen usage and housekeeping inventory; manage restocking and seasonal order planning.

Assist with deep-cleaning projects, turndown schedules, and guestroom quality inspections.

Maintain accurate Lost & Found records and communicate with guests regarding item recovery.

Serve as a liaison between Housekeeping, Front Office, and Engineering departments.

Administrative & General Duties

Prepare staff schedules, departmental reports, and maintenance logs as requested.

Assist with onboarding, training, and internal staff communications.

Uphold safety and environmental standards in accordance with The Ranch’s operational policies.

Participate in team meetings and contribute to departmental planning and improvements.

Support operations during emergency responses and adverse weather events.

Qualifications & Experience

Experience in hospitality operations with exposure to Housekeeping and/or Engineering preferred.

Proficiency in ALICE, OPERA Cloud, Microsoft Office Suite, and mobile communication tools.

Excellent organizational and multitasking abilities in a dynamic environment.

Strong interpersonal communication skills with a collaborative, team-oriented approach.

High school diploma or equivalent required; hospitality-related certification or degree preferred.

Flexibility to work weekends, holidays, and peak seasonal periods as needed.

Physical Requirements

Ability to lift and carry up to 40 lbs.

Must be able to walk, stand, bend, and climb stairs for extended periods.

Comfortable working in varying outdoor weather conditions and mountain terrain.

About The Ranch at Rock Creek

As the world’s first Forbes Travel Guide Five-Star Ranch, The Ranch at Rock Creek offers an exceptional career experience in a unique Montana setting. Our team is committed to excellence, sustainability, and the genuine hospitality that defines luxury western travel.

Equal Opportunity Employer

The Ranch at Rock Creek is proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive workplace that celebrates diversity and promotes respect for all team members.