Engineer, Professional Services

日本アバカス株式会社; Phoenix (AZ); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Exposure to diverse technologies and online courses

Competitive compensation

Robust benefits package: medical, dental, vision, and 401k

Job summary

日本アバカス株式会社 seeks a skilled professional to develop and implement client-centered solutions primarily for the financial and healthcare sectors. The role involves troubleshooting, managing projects, and providing technical advice. Candidates should have expertise in public cloud technologies and experience in system engineering.

Join a team that values mentorship and offers competitive compensation alongside a robust benefits package including health insurance and 401k.

Qualifications

• Strong technical skills with public cloud technologies, Azure specifically.
• Minimum 2-3 years’ experience in a system engineering role.
• MSP experience preferred.

Responsibilities

• Handling complex technical project tasks, project issues and initial troubleshooting for clients.
• A client facing role with occasional in person visits to client sites.
• Configuration and troubleshooting of servers and networks.
• Configuration and migration of Cloud Services.
• Management of small and medium sized projects.
• Provide technical advice on planning and scoping calls.
• Help achieve department goals by hitting personal KPI targets.
• Some international travel and on-call requirement.
• Some evening shifts, Working from Home.
• Documentation of internal processes and guides.

Skills

Technical implementation and troubleshooting

History troubleshooting and/or installing IT infrastructure at a senior level

Configuration of Windows Servers

Configuration & deployment of Microsoft products

Configuration of AI and DLP preferred

Networking – configure firewalls, managed switches, TCP/IP and protocols

Education

Certifications preferred (AI, Azure Expert, MCSE, VCP, CCP)

Job description

Description

We are looking for a candidate that will develop and deploy client centered solutions and enhance our service catalog for clients based in the financial services & healthcare industries. With a keen interest in industry standards, best practices and emerging trends, the candidate will provide and deliver solutions that are tailored to our clients’ needs while also being robust, repeatable, and embraced throughout the organization.

Responsibilities

• Handling complex technical project tasks, project issues and initial troubleshooting for clients.
• A client facing role with occasional in person visits to client sites.
• Configuration and troubleshooting of servers and networks.
• Configuration and migration of Cloud Services.
• Management of small and medium sized projects.
• Provide technical advice on planning and scoping calls.
• Help achieve department goals by hitting personal KPI targets.
• Some international travel and on-call requirement.
• Some evening shifts, Working from Home.
• Documentation of internal processes and guides

Skills

• Technical implementation and troubleshooting
• History troubleshooting and/or installing IT infrastructure at a senior level
• Configuration of Windows Servers
• Configuration & deployment of Microsoft products
• Configuration of AI and DLP preferred
• Networking – configure firewalls, managed switches, TCP/IP and protocols

Qualifications

• Strong technical skills with public cloud technologies, Azure specifically
• Minimum 2-3 years’ experience in a system engineering role
• Certifications preferred (AI, Azure Expert, MCSE, VCP, CCP)
• MSP experience preferred

The Benefits of Working for Abacus

• Part of a team of experienced technicians that challenge, support and mentor each other
• Exposure to diverse array of technologies & opportunities to further technical education through online courses and certificate reimbursement
• Competitive compensation & robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO