Engineer III - Regent Santa Monica Beach

IHG Hotels & Resorts; Santa Monica (CA); On-site; USD 34,000 - 43,000; Full time

Job summary

Regent Santa Monica Beach seeks an Engineer III to ensure safe, efficient operation of hotel facilities and equipment. You will perform advanced maintenance across electrical, plumbing, HVAC, and related systems while guiding junior engineers and upholding luxury standards.

You’ll respond to requests, manage work orders, and monitor safety compliance, while supporting room and public-area maintenance and emergency procedures. Weekend shifts may be required.

Qualifications

• High school diploma or equivalent with facilities management focus.
• Minimum three years hands-on maintenance experience in luxury settings.
• Fluent English, strong guest-service orientation.
• Knowledge of building systems and preventative maintenance best practices.
• Experience using HotSOS/Espresso/Opera or similar software preferred.
• Ability to mentor junior staff and work flexible shifts.

Responsibilities

• Perform advanced preventive and corrective maintenance across electrical, plumbing, HVAC, and related systems.
• Respond to maintenance requests and guest concerns while upholding luxury service standards.
• Review logs and work orders; document status in systems like HotSOS or Espresso.
• Provide training and guidance to junior engineers and team members.
• Monitor operation of equipment for safety, efficiency, and cost control.
• Assist with inspections, regulatory compliance, and preventive programs.
• Complete documentation and report significant concerns to leadership.
• Support emergency procedures and sustainability initiatives.
• Maintain organized tool areas, inventories, and workspace readiness.

Skills

Maintenance experience

Hospitality industry experience

Troubleshooting

Reading and communicating in English

Safety compliance

Education

High school diploma or equivalent (Engineering/Facilities)

Tools

HotSOS

Espresso

Opera

Lutron

Bartech

Inncom

Microsoft Office

Job description

Regent Santa Monica Beach, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks.

Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com.

Job Summary:

The Engineer III is a highly skilled maintenance professional responsible for ensuring the safe, efficient, and uninterrupted operation of all hotel facilities, building systems, and equipment while delivering exceptional guest experiences. This position performs advanced preventive and corrective maintenance, serves as a technical resource within their primary trade expertise, and provides guidance and support to junior engineering team members. The Engineer III responds to maintenance requests throughout guest rooms, meeting spaces, food and beverage outlets, public areas, and back-of-house facilities, while helping ensure compliance with all safety standards and regulatory requirements. Success in this role requires strong technical expertise, hospitality experience, exceptional troubleshooting skills, and a commitment to maintaining the luxury standards of Regent Santa Monica Beach.

A little bit about your day:

Reporting to the Assistant Director of Engineering every day is different, but you’ll mostly:

• Perform advanced preventive and corrective maintenance, troubleshooting, and repairs involving electrical, plumbing, HVAC, refrigeration, carpentry, painting, locksmith, fire life safety, lighting, communication, and other building systems while serving as the primary resource within your designated trade expertise.
• Respond to maintenance requests, guest concerns, and emergency situations throughout guest rooms, meeting spaces, food and beverage outlets, public areas, and back-of-house facilities while maintaining luxury service standards.
• Review complaint logs, maintenance requests, and work order systems daily, completing assignments dispatched through HotSOS, Espresso, or similar platforms.
• Provide training, guidance, and technical support to junior engineering team members while promoting teamwork and operational excellence.
• Monitor, maintain, and help optimize the safe, efficient, and economical operation of all hotel equipment and building systems.
• Assist the Chief Engineer and Assistant Director of Engineering with room inspections, facility inspections, regulatory compliance efforts, and preventative maintenance programs.
• Complete documentation related to maintenance activities, communicate assignment status to supervisors and dispatchers, and promptly report significant repair concerns or unusual operating conditions.
• Perform minor function and event setups, equipment repairs, guest assistance requests, and maintenance support activities throughout the property.
• Maintain inventories of tools, equipment, supplies, and replacement materials while ensuring engineering shops, storage areas, and workspaces remain clean, organized, and operationally ready.
• Safely operate tools, equipment, materials, and chemicals in accordance with hotel standards, manufacturer guidelines, and safety procedures.
• Execute hotel emergency procedures, support sustainability initiatives, comply with all safety regulations, policies, and grooming standards, and remain current on hotel updates and operational changes.
• Perform other duties and special projects as assigned by hotel leadership.

Requirements:

• High school diploma, vocational training, or post-secondary education in Engineering, Maintenance, Facilities Management, or a related discipline preferred.
• Minimum three (3) years of hands-on maintenance experience required, preferably within a luxury hotel, resort, or commercial facility environment; previous hospitality experience required.
• Ability to read, write, and speak English fluently and communicate effectively with guests, colleagues, and leadership.
• Advanced knowledge of plumbing, electrical, HVAC, refrigeration, boilers, pumps, lighting, fire life safety, communication systems, and preventative maintenance practices.
• Experience using maintenance management and building systems software such as HotSOS, Espresso, Opera, Lutron, Bartech, Inncom, Microsoft Office, or similar platforms preferred.
• Demonstrated ability to troubleshoot complex maintenance issues, safely operate hand and power tools, and mentor junior engineering team members.
• Must be guest-focused with exceptional hospitality, organizational, problem-solving, and interpersonal skills.
• Ability to bend, stoop, kneel, climb, and lift up to 75 pounds, and work a flexible schedule including weekends, holidays, and varied shifts.

What you can expect from us:

The hourlypay rate for this role is$24.65 - $30.82. This rate is only applicable for jobs to be performed atRegent Santa Monica Beach. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. A colleague’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.