Engineer II-Customization Engineer

Parker Hannifin Corporation; Hollis Depot (NH); On-site; USD 70,000 - 85,000; Full time

Job summary

Parker Hannifin Corporation is seeking a Customization Engineer to bridge customer needs with technical solutions. In this role, you will engage with customers, utilize 3D CAD software, and manage interdepartmental collaborations for product customization.

The ideal candidate should have a Bachelor's degree in engineering, 2-3 years of relevant experience, and proficiency in CAD tools like Inventor or Solidworks. Strong communication skills and project management experience are essential. The job may involve occasional travel.

Qualifications

• Bachelor's degree in engineering or science technical discipline.
• Minimum of 2-3 years in a related role.
• Strong skills in 3D CAD software.

Responsibilities

• Translate customer requirements into technical specifications.
• Create and modify 3D CAD models and technical drawings.
• Develop and maintain technical documentation.

Skills

3D CAD software proficiency

Technical documentation

Engineering principles and calculations

Strong communication skills

Education

Bachelor's degree in engineering or science

Tools

Inventor

Solidworks

Job description

Position Summary

In this role, the engineer translates customer needs into technical solutions, often involving modifications to existing products or systems. Interact with customers to gain a clear understanding of the project requirements, work with 3D CAD software, create technical documentation, and collaborate with various teams to ensure successful implementation and manufacturing. Key responsibilities include managing customer relationships, performing design calculations, conducting verification testing, ensuring compliance with relevant standards, supporting quotation process and navigating projects through the engineering change process.

Scope/Supervision and Interaction

Has Direct Reports: No. This role functions between the customer and nearly all internal departments. The role has regular internal Parker contacts with cross‑functional teams and frequent customer interface.

Responsibilities

Essential Functions

• Collecting and converting customer requirements into technical specifications and solutions.
• Creating and modifying 3D CAD models, assemblies, and technical drawings.
• Developing and maintaining technical documentation, including BOMs and test reports.
• Working with sales, engineering, and manufacturing teams to ensure successful customization and implementation.
• Identifying and resolving technical issues related to customization.
• Ensuring all customizations adhere to relevant industry standards and regulations.
• Identifying opportunities to improve processes and efficiency related to customization.

In addition to these core responsibilities, a customization engineer may also be involved in:

• Providing technical input for quotes and cost estimates for customized products. Working with the operations team and commercial teams to appropriately price our solutions.
• Designing and executing testing and validation of customized products to ensure they meet performance requirements. Testing competitor products and assisting in designing other non‑standard testing.
• Providing technical support for customized products in production or in the field. Understand basic troubleshooting/problem solving techniques.
• Training other engineers or users on the customization process or specific tools.
• This role is expected to travel infrequently, with possible customer visits occurring once or twice a year.

Qualifications

• Bachelor's degree (BS) in an engineering or science technical discipline.
• Minimum of 2-3 years of related experience. (pneumatic valves, biomedical devices, pumps)
• Strong skills in 3D CAD software, such as Inventor or Solidworks etc. Understands basic, best practices in CAD, able to access and manipulate models, assemblies and drawings.
• Ability to create and interpret technical drawings, including GD&T.
• Knowledge of engineering principles, calculations, and analysis.
• Strong verbal and written communication skills to effectively collaborate with customers and team members.
• Ability to identify and resolve technical issues related to customization. Familiarity with established problem‑solving tools/methods.
• Ability to manage projects from start to finish, including setting milestones, procurement, and taking appropriate action to maintain schedules.

Equal Employment Opportunity

Parker is an Equal Opportunity and  Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations. (“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

Drug Tests

Drug-Free Workplace. In accordance with Parker's policies and applicable state laws, Parker provides for a drug‑free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.