Engineer I-III (OMS Analyst)
Public Service Company of New Mexico (PNM)
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Job summary
Public Service Company of New Mexico (PNM) is expanding its DOC Engineering team to deploy and support the Advanced Distribution Management System (ADMS) and OMS across the distribution network.
The role focuses on configuring OMS, validating outage processing, and partnering with Schneider Electric and other teams to ensure reliable outage restoration and data quality. Strong engineering fundamentals and field experience are valued.
Qualifications
- Bachelor's degree in engineering (ABET‑accredited).
- 1–3 years related engineering experience.
- Hands‑on experience with OMS configuration, testing, troubleshooting, or application support preferred.
- Knowledge of IEEE/ANSI/NEC/NESC codes and standards.
Responsibilities
- Configure and maintain OMS settings, outage-processing rules, workflows, code lists, and operator views.
- Validate outage detection, prediction, and restoration processing against expected behavior.
- Investigate data and interface issues involving GIS, AMI, CIS, and field mobility systems.
- Develop and execute functional, integration, acceptance, and regression tests; document results.
- Support cutover, production changes, and technical documentation.
Skills
Education
Tools
Job description
PNM¿s Distribution Operation Center (DOC) Engineering team supports the operational systems used to monitor and control the electric distribution system, manage outages, and improve operational reliability. DOC Engineers work closely with Distribution Operations, field personnel, technology teams, and system vendors to configure, test, troubleshoot, maintain, and improve these systems.
This position will support the phased deployment of PNM¿s new Advanced Distribution Management System (ADMS), along with ongoing operational system support. Responsibilities will evolve throughout the deployment, from configuration, data validation, and testing to commissioning, production support, and implementation of additional capabilities. Later releases will introduce advanced applications such as integrated volt/VAR management (IVVM), fault location, isolation, and service restoration (FLISR), distributed energy resource management systems (DERMS), and wildfire-related operational functions. DOC Engineering will have a continuing role in validating system performance, supporting operators, and expanding the use of these capabilities.
The position will be filled at the Engineer I, II, or III level based on the selected candidate¿s qualifications and experience. Assignments, independence, and technical responsibility will be appropriate to the engineering level. The initial assignment will emphasize the functional area described below, with cross-training and opportunities to support other SCADA, OMS, and ADMS functions as team needs evolve. Training, mentoring, and hands‑on participation in deployment will develop familiarity with PNM¿s systems, configurations, and operational practices. In addition to day‑to‑day system support, these positions will emphasize proactive engineering, using operational data and system analysis to identify improvement opportunities, recommend changes, and evaluate results.
This position focuses on the Outage Management System (OMS) within PNM¿s ADMS. The engineer will work with other DOC Engineers, Distribution Operations, Schneider Electric, and other technical teams to support the applications, data, workflows, and interfaces used to detect, predict, track, and support restoration of electric distribution outages.
- Configure and maintain OMS application settings, outage-processing rules, workflows, code lists, and operator views.
- Validate outage detection, prediction, and restoration processing against expected operational behavior.
- Investigate data and interface issues involving the distribution network model, Geographic Information System (GIS), Advanced Metering Infrastructure (AMI), Customer Information System (CIS), and field mobility systems.
- Develop and execute functional, integration, acceptance, and regression tests; document results and coordinate defect resolution.
- Distinguish application-configuration issues from source-data, network-model, interface, and software defects.
- Support cutover, production troubleshooting, controlled configuration changes, software updates, and technical documentation.
This role will involve deploying, evaluating, and improving additional OMS and related ADMS capabilities, including switching management, field crew coordination, storm response, and wildfire-related operational functions. The engineer will analyze outage records, restoration timelines, network-model and interface data, and operator feedback to identify recurring problems and opportunities to improve outage prediction, restoration support, data quality, and operational workflows. The role will also support validation of how advanced applications, including FLISR, interact with outage processing and restoration workflows as their deployment expands. These responsibilities will combine ongoing production support with proactive analysis, configuration improvements, and evaluation of operational results.
Electric-utility OMS experience is required. This should include hands‑on experience with OMS configuration, testing, troubleshooting, or application support, along with an understanding of distribution outage‑management processes.
Experience with Schneider Electric¿s EcoStruxure ADMS, particularly its OMS functionality, is preferred but not required. Experience with other electric‑utility OMS platforms is also relevant. Additional desirable experience includes distribution network connectivity, GIS and AMI integrations, customer‑system interfaces, field crew workflows, databases, SQL, and data analysis tools.
Salary: DOE
Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.
Given the financial nature of this position, this position may be required to obtain a credit check depending on location. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a credit background check.
Under direct supervision, performs assignments designed to develop engineering work knowledge and abilities through the application of standard techniques, practices and procedures.
- Provides entry‑level engineering support for projects that are small and somewhat repetitive in nature
- Conducts small or repetitive studies or participates in larger studies where project performance, cost, and scheduling are the key factors of evaluation
- Provides basic engineering support to operational areas
- Communicates engineering ideas, recommendations and evaluations
- Represents the Company in technical matters that are fundamental in nature
- Provides entry‑level technical support to and interacts with other associates
- Uses the Company and industry standards to ensure safety and consistency of engineering results
- Provides occasional technical direction and/or activity supervision to contractors and lower‑level Company personnel
- Knowledge and ability to apply the appropriate basic and well‑established principles, practices and regulations in the incumbents respective discipline
- Ability to read, interpret and apply national, state and local codes and standards (IEEE, ANSI, NEC, NESC, ACI, AISC, etc.)
- Demonstrated good leadership skills, self‑motivation, and good interpersonal skills
- Ability to translate electrical theory and physics to utility application for improving system reliability
- Demonstrated confidence working in and around high voltage (up to 345kV) electrical facilities. and equipment
- MINIMUM EDUCATION AND/OR EXPERIENCE: Bachelors Degree in engineering from a college or university accredited by the Accreditation Board for Engineering and Technology, Inc. (ABET) and one to three years related experience.
- Must possess current, legally valid driver¿s license and meet the Company¿s driving record requirements.
- Ability to read and interpret documents
- Ability to write routine reports and correspondence, write speeches, and presentations
- Ability to speak effectively before groups of customers, employees, and managers of the organization
- In-depth knowledge of personal computers including demonstrated proficiency with electrical engineering design programs, such as Autocad
- Working knowledge of operating systems, word processing, database, and spreadsheet software
- Ability to apply common sense understanding to carry out complex instructions furnished in written, oral, or diagram form. Ability to deal with complex problems involving several concrete variables in complicated situations.
This position requires periods of frequent sitting, standing, walking, and exposure to outside elements, lifting (50 pounds or under), crouching, bending, climbing and working at various heights. Protective equipment required: Hard‑hat, safety glasses and hearing protection.
Time will be divided between office and field, with a majority of time in the office. Work will be around high voltage electricity, computers, office equipment, and construction equipment.
Salary: DOE
Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.
Given the financial nature of this position, this position may be required to obtain a credit check depending on location. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a credit background check.
Manages moderately scoped engineering projects and detailed phases of larger initiatives to support the delivery of safe, reliable electric power. Applies broad engineering expertise to resolve complex problems, oversee technical studies, and support operational areas through improved standards and processes. Influences engineering practices and provides guidance to contractors and colleagues.
- Handles all engineering aspects of projects with moderate scope or detailed components of major projects, ensuring timely and cost‑effective delivery
- Leads and conducts performance, cost, and scheduling studies using conventional and innovative engineering techniques
- Supports operational teams by applying standard and non‑standard engineering practices to improve system reliability and efficiency
- Communicates engineering ideas, recommendations, and evaluations effectively to diverse internal audiences in meetings and presentations
- Represents the company's interests in complex engineering matters, providing technical direction and oversight to contractors and company personnel
- Applies knowledge of national, state, and local electrical codes and standards (such as IEEE, ANSI, NEC, NESC) to ensure compliance and safety
- Translates electrical theory and physics into practical utility applications to enhance system performance and reliability
- Forecasts project budgets and contribute to resource planning and allocation
- Coaches and mentors junior engineers, fostering their professional development and ensuring quality standards are met
- Maintains a safe work environment by adhering to company protocols when working around high voltage electrical facilities
- Broad knowledge and proven ability to apply engineering principles, practices and regulations to, and perform economic and decision analysis studies of issues in areas including, but not limited to, generation, transmission, distribution, system planning, financial and regulatory issues, asset utilization, and environmental controls and regulations
- Ability to read, interpret and apply national, state and local codes and standards (IEEE, ANSI, NEC, NESC, ACI, AISC, ASME, NACE, etc.)
- Ability to translate electrical theory and physics to utility application for improving system reliability
- Ability to make informed repair
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