Engineer I

shhotelsandresorts; United States; On-site; USD 48,000 - 64,000; Full time

Job summary

Starwood Hotels is seeking an affable and reliable Engineer to help keep the property running smoothly behind the scenes. The role emphasizes guest-friendly service, safety, and asset protection across the building, grounds, and physical plant.

You will respond to guest and in-house requests, perform HVAC and plumbing tasks, and conduct general maintenance while maintaining accurate logs and collaborating with leadership to resolve issues.

Qualifications

• Affable and reliable Engineer with a focus on guest satisfaction.
• Strong teamwork and clear communication when addressing maintenance issues.

Responsibilities

• Maintain building, grounds and physical plant with emphasis on safety and asset protection.
• Respond to guest and in-house requests for repairs and preventive maintenance.
• Perform HVAC troubleshooting and repairs, plumbing tasks, and general maintenance.
• Keep accurate logs and communicate with leaders to resolve maintenance issues.

Job description

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Come grow with a company where purpose and possibility meet. Starwood Hotels is home to some of the most dynamic brands in the world. We exist to improve the planet-one hotel at a time-and we're defined by impact, purpose, and a deep respect for the world around us. (And yes, we even compost our bad ideas.).

1 HOTELS IS...

• Natural. Nature guides everything we do.
• Modern. Of the time, with an eye on the past and a foot in the future.
• Conscious. Mindful of how our hotels are created and how our guests are treated.
• Discovery. Explorations of surrounding locales.
• Imperfect. Still evolving - we don't have all the answers.
• Committed. Bettering ourselves and bettering the industry.

1 Hotels invites guests to live in rhythm with nature-offering spaces that restore, inspire, and come alive from day to night, where sustainability, wellness, and social energy exist in thoughtful balance.

The Opportunity

The unsung superheroes are those who keep guests safe and the property secure. Our Engineers protect and maintain the hotel itself, the property it's on, and the surrounding grounds. They attend to daily maintenance and repairs, from HVAC problem-solving to dry wall repair. Generally, engineers are the people who save the day, and who also ensures there is rarely, if ever, a day that needs saving.

We're currently seeking an affable, reliable Engineer to keep things running smoothly behind the scenes. And when you're engaging with guests, it's all about being accommodating, patient, and warm while resolving the issue as quickly and seamlessly as possible.

Inside Tip: Flexibility, fast-thinking and teamwork are the keys to success in this role.

Main Duties

The Engineer I w ork s effectively as part of the Engineering department strive to maximize guest engagement, achieve operational excellence, and uphold brand standards. The Enginee r I s are responsible for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection.

• Respond and attend to guest and in house requests for repair, maintenance, and preventative maintenance.
• Resolve general plumbing issues such as unclogging drains, plunging toilets, and repairing leaky spigots, plumbing lines, pumps, and faucets.
• Perform general HVAC trouble shooting and repairs.
• Perform miscellaneous repairs such as maintenance on equipment, dry wall repair, vinyl wall covering installation/replacement throughout hotel area.
• Perform preventative maintenance on tools and equipment (electrical, mechanical, vacuums, televisions), including cleaning, troubleshooting and lubrication.
• Troubleshoot and repair kitchen equipment.
• Maintain daily logs of operation and maintenance.
• Communicate with leaders/team members when necessary to resolve maintenance issues.
• Maintain accurate logs and records as required and ensure regulatory compliance to facility regulations and safety standards and procedures are followed; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Perform carpentry work as directed/needed.
• Perform swimming pool maintenance and fitness equipment repairs.
• Use computer programs/ handheld devices for communication purposes.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and assist individuals with disabilities.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other team members.
• Ensure adherence to quality expectations and standards.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Be able to perform manual material handling of 50lbs individually or with assistance of a co-worker when over 50lbs if necessary.
• Visually inspect tools, equipment, and/or machines.
• Move up and down stairs, service ramps, and/or ladder. Grasp, turn, and manipulate objects of varying size and weight. Use lift in order to reach high areas throughout property when necessary.
• Perform other reasonable job duties as requested by Leaders.
• Accountable for understanding and usage of KYC system. Completing work orders and tasks in an efficient manner as they are assigned to optimize departmental performance.
• Maintain the physical plant including equipment, refrigeration, HVAC, plumbing, water