Engineer - Client

FSH Technologies (formerly Contenda); Pennsylvania; On-site; USD 85,000 - 125,000; Full time

Job summary

FSH Technologies is seeking a client engineer to blend deep technical work with direct customer interaction. You will build and maintain software for public-sector clients using Python, Postgres, Unix, TypeScript and React, and you’ll own discovery through implementation with our team.

Based in the US Northeast, you’ll collaborate with clients in New York City or Philadelphia, balancing delivery with ongoing platform improvements and customer empathy to drive outcomes.

Qualifications

• Experience shipping software to users.
• Preferred: venture-backed startup experience.
• Preferred: enthusiasm for civic engagement.

Responsibilities

• Build and maintain software for customers.
• Seek and ingest feedback from users and clients.
• Iterate quickly and help shape engineering culture at the company.
• Collaborate with client strategists to align product decisions with customer needs.

Skills

Experience shipping software to users

Venture-backed startup experience

Civic engagement enthusiasm

Tools

Python

Postgres

Unix

TypeScript

React

Job description

About FSH

FSH Tech builds modern software that just works for the public sector. When we deliver, taxpayer dollars go further, agencies move faster, and millions of Americans get tangibly better service and quality of life.

Local governments, schools, libraries, and emergency services run on brittle software that was built decades ago. This results in wasted budgets, broken workflows, and bad outcomes for the public. We believe that the institutions closest to people's daily lives deserve products as good as anything in the private sector. We're building them.

We're a small, high-agency team. The people who do their best work here are:

• Relentlessly optimistic in creating a better world now
• Driven to maximize societal impact
• Brilliant and creative

About FSH Engineering

Our ideal candidate is an expert in their craft. They gain energy from understanding how their chosen tools work, and have used their tools to build software many times. Our ideal candidate is obsessively curious, motivated by customer outcomes, and is a technical artist.

We use Python, Postgres, Unix, TypeScript and React to build software. We maintain a set of internal tools to deterministically generate Python and Typescript. We obsess over how to build compounding advantages in tooling, software, and product.

About the Role

The FSH approach to building bespoke full stack applications for our customers quickly depends on engineers’ direct interaction with customers. Your work will balance the deeply technical with the fundamentally human. You will often be asked to play the role of product thinker or aesthete, and will succeed when you obsessively demonstrate customer empathy.

FSH client engineers work with a set of clients at a time, and balance doing compounding work or improving the platform with shipping features in consultation with the customer. A client engineer drives technical and product decisions — and owns discovery through implementation in partnership with our team of client strategists.

What You'll Do

• Build and maintain software for customers
• Seek and ingest feedback
• Iterate quickly
• Define engineering culture

What You'll Need

• Experience shipping software to users
• [preferred] Experience working at a venture backed company
• [preferred] Demonstrated enthusiasm for civic engagement

You’re the right person for the job if:

• You believe programming is a creative pursuit
• You are a perennial tinkerer
• You gain energy from being close to the customer, always
• You love pattern seeking
  • Modern inventory management is best handled through Venetian double entry accounting
  • Buddhist meditation and dialectical behavior therapy are closely related
  • The distribution of crater sizes on the moon follow a power law
  • Rivers and their tributaries, blood vessels, lunch bronchi, broccoli, and lightning bolts all demonstrate related patterns

Employees are expected to live in New York City or Philadelphia and work out of our office in either location.