Engineer - Charlotte, NC

Solutionz Inc; Charlotte, Northern (NC, KY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Paid time off

Job summary

Solutionz, Inc. seeks an AV Design Engineer to design audiovisual systems for customer requirements and clearly define capabilities and limits.

You will support Sales through quoting and solution development, gathering requirements, designing systems, and preparing BOMs and documentation. The role collaborates with customers, Sales, Project Management, CAD, and Operations to ensure technically sound, accurately estimated solutions aligned with expectations and will hand off projects with

Qualifications

• CTS (minimum requirement) or CTS-D (preferred).
• 3+ years in AV technical role.
• Knowledge of AV and architectural drawings.

Responsibilities

• Assist site visits and needs analysis with customers.
• Develop BOM based on SOF; include components, cabling, and installation materials.
• Create system flow diagrams and labor estimates.
• Support CAD team with project documentation and handoffs.
• Coordinate BOM changes with PM and vendors as needed.
• Provide technical support across project lifecycle.

Skills

Communication

Attention to detail

Independent work

MS Office

Reading drawings

Problem solving

Customer interaction

Education

CTS certification

CTS-D certification

Tools

Crestron

DSP

Conferencing devices

NetSuite

AutoCAD/ CAD docs

BOX

Job description

AV Design Engineer

Full-time

Location

Charlotte, NC

Office Locations :

• 9201 Southern Pine Blvd, Suite J, Charlotte, NC 28273

This is a local, field-based position supporting projects throughout Charlotte, the greater North Carolina region, and surrounding Southeast markets. Candidates should be based within reasonable commuting distance of the Charlotte area. Regular travel to customer sites and occasional travel to Solutionz offices may be required.

Description

The AV Design Engineer is responsible for designing audiovisual system solutions that fulfill customer requirements while clearly defining system capabilities and limitations.

This role supports the Sales team throughout the quoting and solution development process by gathering requirements, developing system designs, creating bills of materials, and preparing supporting documentation.

The AV Design Engineer works closely with customers, Sales, Project Management, CAD, and Operations teams to ensure solutions are technically sound, accurately estimated, and aligned with customer expectations.

This position also provides project handoff documentation, technical guidance, and engineering support throughout the project lifecycle.

Responsibilities

• When applicable, accompanies salesperson in performing site visit and detailed needs analysis with the customer.
• Assist the salesperson in constructing a preliminary Statement of Functionality (SOF) noting system capabilities and limitations based on customer’s stated objectives.
• Develop and provide Sales with a complete Bill of Materials (BOM) based on the approved Statement of Functionality (SOF). The BOM will include all required system components, hardware, prefabricated cabling, and installation materials necessary to complete the system.
• Develop estimated bulk cabling and installation hardware costs and maintain all related project documentation within NetSuite. Projects are estimated during the proposal phase and fully engineered upon award.
• Create a system flow diagram based on the BOM and save into BOX.
• Complete a labor estimator based on site conditions and scope of work and save to Box.
• Once project is won, AV Design Engineer will approve the rough signal flow diagram and release to the CAD team for construction drawings.
• Develop a Technical Scope of Work that will be used internally facing for our field operations teams.
• Reviews the SOF and BOM with PM for post award processing.
• Coordinates documentation for any changes to the BOM based on site conditions and follow-up conversations with PM.
• Provide assistance with technical design, bid/service contract pricing, miscellaneous material and labor estimates for proposals as needed.
• Meet with vendors/prospective vendors to help evaluate product if requested.
• Assist other departments with technical support issues as needed.

Universal Responsibilities

• Adopt Solutionz's Four Pillars.
• Understand that you are the front-line ambassador of the Solutionz brand. Work to impress our customers every day.
• Always represent Solutionz in a positive and professional manner.
• Productively interface with all team members and project stakeholders, both internal and external.
• Understand and follow Solutionz policies and procedures.
• Proactively identify and discuss ideas to improve policies and procedures.
• Demonstrate respect to co-workers, customers, and vendors.
• Take responsibility for your own actions and activities.
• Promptly reply to all email and voicemail communications, including outside of standard work hours when required.
• Complete timecards daily.
• Keep work areas clean and free of clutter, including (where applicable) office space, company vehicles, and job sites.
• Keep all scheduled activities current in your Solutionz MS Outlook calendar.
• Be respectful in the care and handling of all company- and client-owned resources.

Qualifications

• CTS (minimum requirement), CTS-D (preferred)
• 3+ years’ experience in AV technical role
• Knowledge of AV and Architectural drawings
• Knowledge of network infrastructure
• Extensive knowledge of Crestron (and Other Control and Switching System) applications
• Extensive knowledge of DSP, conferencing devices, audio conferencing best practices
• Ability to think and work independently and meet necessary deadlines
• Effective interaction with employees, customers, and colleagues
• Attention to detail
• Problem solving and trouble shooting skills
• Working knowledge of network infrastructure including setting up LAN’s
• Proficient in MS Office, MS Excel, and general PC based applications
• Ability to read construction drawings and system wiring diagrams
• Ability to diagnose complex system problems
• Strong interpersonal skills, excellent oral and written communication skills
• Ability to effectively interact with field personnel, management, and customers
• Occasional after hours and/or travel may be required

Compensation & Benefits

At Solutionz, Inc., we believe in supporting our employees' health and wellness. Each month, we contribute a portion toward sponsored medical, dental, and vision insurance plans. Our flexible time off (FTO) policy encourages a healthy work-life balance, and our company-paid life insurance provides peace of mind for you and your family. These are a few of the benefits that make Solutionz a great place to work!

Insurance Benefits

Benefits eligibility, including 401(k), begin on the 1st of the month after 60 days of employment for all full-time employees and include:

• Medical
• Dental
• Vision
• Voluntary and AD&D Life Insurance
• Supplemental Medical Plans
• Short-Term Disability
• Long-Term Disability
• $50,000 Company-Paid Life Insurance Policy
• Employee Assistance Program (EAP)
• Solutionz Wellness Program supports a healthy lifestyle and offers an opportunity to reduce your monthly medical premium

Retirement Plans

Solutionz matches 50% of your 401k contribution up to 4% of your gross income.

Employees select from these retirement saving plans:

• Pre-Tax 401(k) plan
• Roth 401(k) plan

Paid Time-off

Flexible Time Off (FTO) is offered to full-time employees who have completed 90 days of employment.

Paid time off includes:

• Flexible Time Off
• Holidays
• Sick Leave

Benefits are subject to change annually.

At Solutionz, Inc., we deliver reliable, comprehensive, best-in-class audiovisual systems that transform how organizations communicate, collaborate, and operate. Our team of integrators, technologists, engineers, support technicians, and designers works together to deliver solutions our customers can rely on.