Engine Shop Supervisor 1

HOLT CAT; Irving (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

HOLT CAT in Irving, Texas is seeking an Engine Rebuild Shop Supervisor to manage scheduling, quotes, and work-order review to ensure customer billing accuracy. The role emphasizes safety practices and compliance with shop policies while delivering excellent service to internal and external customers.

Ideal candidates have knowledge of Caterpillar engines, strong leadership, and experience in engine rebuild supervision.

Qualifications

• Lead scheduling and prioritization of shop work to ensure customer satisfaction.
• Prepare accurate price quotes and time estimates for jobs.
• Ensure safety practices and policy compliance.
• Communicate with internal and external customers.

Responsibilities

• Schedule and prioritize all work in the assigned area of responsibility.
• Provide quotes for jobs and review work orders for customer billing.
• Maintain customer communications and uphold shop safety policies.
• Support Service Manager with status reports and performance reviews.

Skills

Leadership

Customer communications

Safety practices

Problem solving

Time management

Resource management

Microsoft Office

Education

High school education or GED

Bachelor's degree in Business Management or related field

Minimum of 5 years industrial engine rebuild service and supervisory experience

Tools

Caterpillar engine knowledge

Job description

HOLT CAT in Irving, Texas is looking for an Engine Rebuild Shop Supervisor. This position is responsible for scheduling and prioritizing all work performed in the assigned area of responsibility; providing quotes for jobs and work order review for customer billing; customer communications; shop safety practices and compliance with shop operating policies. This position has major responsibilities to ensure both internal and external customer satisfaction. We are located at 2001 N. Loop 12, Irving, Texas 75061.

• Department: Power Systems Division (PSD)
• Employment Type: Full Time
• Location: Irving PSD
• Address: 2001 N. Loop12, Irving, Texas, 75061
• Workplace type: Onsite
• Reporting To: Eric Shirey

Essential Functions

• Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Establishes and mutually agrees upon and communicate job expectations (i.e., accurate price quotes and time estimates) to internal and external customers to ensure customer satisfaction according to our mission and core business values
• Establishes, models, and reinforces safety practices which are consistent with our mission to ensure employee and customer safety
• Models collaborative problem solving and personal influencing skills to ensure that service activities in incumbent's area of responsibility are aligned with the overall business plan of the service department and company
• Provides Service Manager with status reports on all open work orders in an accurate and timely manner
• Reviews monthly service operations branch statement to assess progress on department business goals
• Participates in the selection, development, and evaluation of service department personnel to ensure a high level of commitment and competence is available in our human resources
• Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs other duties as assigned

The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Knowledge, Skills, and Abilities

• Knowledge of industrial natural gas and or diesel engines, tooling, including their designs, uses, repair, and rebuilding knowledge
• Caterpillar engine design and repair maintenance repair experience is preferred
• Knowledge of shop safety practices is required
• Ability to identify and define problems/goals, selecting and implementing alternative solution strategies
• Manage resources and contingencies and reducing performance deviations/gaps
• Demonstrate leadership in attitudes and behaviors that affective assessment, management, and adaptability required in handling situations
• Competency in strategic operational planning methods and practices, the monitoring and measurement of targeted goals, resource allocation and management practices
• Ability to direct, implement, motivate, and evaluate work environment for the purpose of accomplishing specific, targeted business objectives
• Ability to demonstrate specific business/industry job-related professional knowledge, skills, experience, and related performance attributes
• Interpersonal skills sufficient to engage with customers, vendors, own staff, and corporate executives to exchange information, influence and persuade
• Time management skills to develop plans for structuring self and others to attain maximum productivity by establishing deadlines, milestones, tasks, resources and achievement of goals and work results
• Critical thinking and problem-solving skills to apply logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, approaches, and prevention to problems
• Computer knowledge and/or experience including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook
• Ability to manage multiple priorities
• Ability to read and understand information and ideas presented in writing
• Ability to listen to and understand information and ideas presented through spoken words and sentences

Requirements

Education and Experience

• High school education or GED, or trade school diploma is preferred
• Bachelor's degree in Business Management, or related field preferred
• Minimum of 5 years industrial engine rebuild service and supervisory experience required

Supervisory Responsibilities

Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Travel

• Up to 30% travel required to include overnight travel
• Valid driver's license

Physical Requirements

• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
• Occasionally moves materials or equipment weighing up to 50 pounds
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
• Ascend/descend with gradual or continuous progress by oneself, using both hands and feet and climb up and down ladders
• Be able to safely maneuver and work underneath equipment
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

Work Environment

• Regularly works indoors around moving mechanical parts and may be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
• Noise level may be loud at times
• Exposure to small quantities of chemicals, steam, high-pressure water, and high-speed rotating equipment
• Significant time spent in confined spaces and high places

Disclaimer

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

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About HOLT CAT

HOLT Group is a renowned, family-owned company with a legacy spanning nearly a century. As a powerhouse across several industries, including heavy machinery, construction, consulting services, training, and technology, we prioritize people and values. Our commitment to a Values-Based Leadership approach has led to trusted partnerships and collaborative endeavors. At the heart of our operations is HOLT CAT, the largest Caterpillar dealership in the nation, along with other companies focused on industrial & commercial selling, energy, technology, and training & development. We excel in selling, servicing, leasing, and renting top‑of‑the‑line industrial machinery and are dedicated to powering the construction and industrial spaces with superior equipment. Moreover, we empower construction and development with advanced technology, along with bringing technical skills and Values-Based Leadership to individuals and companies seeking sustainable growth. If you're seeking a fulfilling career, explore our job opportunities at HOLT Group and join our values-driven team.