Engagement Terms Specialist

Opportunities (2024); United States; Remote; USD 51,000 - 64,000; Full time

Benefits offered by this job

Competitive pay and discretionarybonus

Comprehensive medical and dental care

Generous paid time off and tuition Re-

Retirement and profit sharing plans

Tuition reimbursement

Job summary

Fish & Richardson, a premier global IP law firm, invites a qualified Engagement Terms Specialist to join The Hub’s remote-first team. This role emphasizes efficient intake, letter preparation, and cross-department collaboration, supporting attorneys and staff across the firm’s US operations.

The ideal candidate has a business background with 3+ years in a professional services environment, proficient in Microsoft Office, and capable of independent work with a high standard for accuracy and

Qualifications

• Bachelor’s degree in business administration or equivalent experience.
• 3+ years of professional experience, preferably in legal or professional services.
• Experience drafting/ reviewing Engagement Letters and responding to client/internal questions is preferred.
• Understanding of law firm operations and client relationship dynamics is preferred.
• Ability to identify issues in requests and escalate appropriately.
• Ability to summarize and organize information clearly for internal use.
• Proficiency in Firm software tools (Outlook, Word, Excel, PowerPoint) and willingness to learn new systems.
• Working knowledge of Adobe and Word is required.
• Strong organizational skills and ability to meet deadlines in a fast-paced environment.
• Ability to work independently with moderate supervision.

Responsibilities

• Coordinate intake by entering information into the firm’s new business intake system and monitor the intake process to minimize delays.
• Support attorney and staff by communicating project status and issues; escalate as needed.
• Act as a contact for procedural guidance related to new matter intake and engagement terms document reviews.
• Prepare Engagement Letters using templates and guidelines to ensure policy and legal compliance.
• Assist with review of Engagement Letters and OCGs by coordinating with internal departments to identify issues and draft responses.
• Maintain centralized documentation and liaise for client engagement terms and information requests.
• Support client analysis projects by organizing data and coordinating with management and stakeholders.

Skills

Communication

Time management

Independent work

Attention to detail

Education

Bachelor’s degree in business administration

Tools

Outlook

Word

Excel

PowerPoint

Adobe

Job description

Fish & Richardson, the premier global intellectual property law firm, is trusted by the world’s most innovative and influential companies. Fish was established in 1878, and now has more than 400 attorneys and technology specialists in the U.S., Europe, and China. Our success is rooted in our creative and inclusive culture, which values the diversity of people, experiences, and perspectives. Join Fish’s team in our fast-paced Risk Management Department as an Engagement Terms Specialist. This role is part of The Hub, Fish’s remote-first group of professionals. Hub employees work primarily from home with no expectation of a regular in-office presence.

How Will You Make a Difference?

• Coordinate intake by entering the required information into the Firm’s new business intake system and monitoring the intake process with the goal of minimizing workflow delays.
• Support attorney and staff expectations by communicating project status and issues and escalating as appropriate.
• Act as a point of contact for procedural guidance related to new matter intake and engagement terms document reviews.
• Prepare Engagement Letters using established templates and guidelines, ensuring alignment with Firm policies and legal requirements.
• Assist with the review of Engagement Letters and OCGs by coordinating with internal departments to identify relevant issues and help draft responses for internal and external stakeholders.
• Maintain centralized documentation and serve as liaison for client engagement terms and information requests, ensuring timely and accurate communication.
• Support client analysis projects by organizing data, coordinating with management and stakeholders, and contributing to cross-departmental efforts to meet Firm objectives.

What Will You Bring to the Table?

• Bachelor’s degree in business administration or the equivalent experience.
• 3+ years related professional experience, preferably in the legal or professional services industry.
• Knowledge of drafting and reviewing Engagement Letters and responding to client and internal questions regarding such documents is preferred.
• Demonstrated understanding of law firm operations, including general awareness of client relationship dynamics is preferred.
• Ability to recognize potential issues in requests and appropriately escalation to supervisors or subject matter experts.
• Ability to summarize and organize information clearly and concisely for internal use or communication.
• Proficient in standard Firm software tools (e.g. Outlook, Word, Excel, PowerPoint), with a willingness to learn and navigate new systems (e.g. billing/accounting, relational databases).
• Working knowledge of Adobe and Word are required.
• Strong organizational skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Ability to work independently with moderate supervision, while adhering to established timelines and procedures.
• Demonstrated professionalism and effective communication, with a commitment to providing high-quality service.
• Ability to be flexible and responsive to business needs, including adjusting work hours when necessary.
• Ability to change and adapt to current and future responsibilities, circumstances, systems, team dynamics, and adherence to the firm’s policies and procedures.
• Ability to work pacific time zone hours is required.
• For Minneapolis Candidates: Employees who reside within commuting distance of the Minneapolis office are expected to attend a monthly in-person team meeting.
• This role will support pacific time zone hours. If in the central time zone the hours for this role are 11am-7:30pm.

Why Fish?

When you join our team, we offer:

• Competitive pay and discretionary bonus opportunities along with a rich benefits package, including comprehensive medical and dental coverage, generous paid time off, and tuition reimbursement
• Award-winning retirement and profit sharing plans with employer contribution
• A family-friendly atmosphere with back-up child care, as well as health and wellness initiatives
• A positive culture ranked as one of the best in the country in Vault’s 2026 law firm survey
• Final compensation will be based on a variety of factors including education, experience, skills, professional background, overall qualifications, and location.
  • In Minneapolis and Chicago, the estimated starting pay is $26.15 - $32.82 per hour (based on a 37.5-hour workweek), which is equivalent to $51,000 - $64,000 annually.
  • In San Diego and Silicon Valley, the estimated starting pay is $28.02 - $35.16 per hour (based on a 35-hour workweek), which is equivalent to $51,000 - $64,000 annually.

Our Commitment to Diversity

As a firm that serves the world’s greatest visionaries, we know that creativity and innovation are the result of seeing the world from multiple different perspectives. Having a diverse team enhances the quality of legal services we provide to our clients, sustains our standing as a premier IP law firm, and strengthens the fabric of our firm.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.