Engagement Specialist

Transdev North America; Lombard (IL); Hybrid; USD 58,000 - 72,000; Full time

Benefits offered by this job

Vacation: minimum of two weeks

Sick days: 5 days

Holidays: 12 days (8 standard, 4 float

401(k) retirement plan

Medical, dental & vision insurance

Life insurance

Short-term disability

Long-term disability

Job summary

Transdev North America is seeking an Engagement Specialist to plan, coordinate, and execute events that engage clients, partners, and employees across the U.S. The role oversees calendars, budgets, promotional materials, and sponsorships, with a focus on extending Transdev’s brand and strategic objectives.

The position requires a bachelor’s degree and several years of experience in corporate engagement, with travel about 20% and a hybrid work setup.

Qualifications

• Bachelor’s degree in marketing, communications, sales, hospitality management, or related field
• Three or more years of relevant experience in a corporate environment
• Transportation and/or public transit experience preferred
• Proven ability to manage high-impact engagement activities and events that drive measurable outcomes

Responsibilities

• Lead community engagement initiatives that strengthen relationships with industry partners, clients, and community organizations
• Develop and manage annual community outreach and engagement calendars that align with organizational priorities
• Facilitate and promote employee recognition programs, engagement initiatives, volunteer activities, and culture-building events
• Coordinate the planning and execution of trade shows, conferences, sponsorships, client events, and industry engagement opportunities across all business lines
• Monitor and evaluate engagement activities, participation metrics, and sponsorship outcomes
• Track event and sponsorship budgets
• Coordinate the development and distribution of branded promotional items to support Business Development, employee engagement, recruitment, and community outreach
• Partner with internal stakeholders to identify, evaluate, and prioritize engagement and outreach opportunities
• Coordinate trade show logistics, booth design and production, sponsorship fulfillment, advertising placements, attendee engagement activities, and client hospitality events
• Support the development of event collateral, including invitations, know-before-you-go communications, promotional materials, signage, and giveaways
• Monitor industry conference opportunities and coordinate submission of speaker proposals, panel abstracts, award nominations, white papers, and thought leadership content in coordination with external communications
• Facilitate collaboration with subject-matter experts and business leaders to secure speaking engagements and elevate organizational visibility within target industries
• Track engagement activities and contacts using Transdev’s customer relationship management (CRM) portal
• Support client and customer engagement activities as needed

Skills

Event planning

Stakeholder engagement

Budget management

Communication

Project coordination

Education

Bachelor's degree in marketing, communications, sales, hospitality management

Job description

About the Role

The Engagement Specialist is responsible for planning, coordinating, and executing internal and external events and activities to engage clients, stakeholders, industry partners, employees, and advocates. The position implements outreach initiatives that enhance organizational visibility, strengthen industry relationships, and support strategic business objectives across the U.S. The Engagement Specialist serves as the central coordinator for trade shows, conferences, sponsorships, client events, volunteer programs, and employee-focused activities, ensuring all engagement efforts are aligned with Transdev’s vision, purpose, priorities, and brand standards.

The position collaborates with division and department leaders to develop and manage annual engagement calendars, event logistics, budgets, promotional materials, and branded merchandise. The role evaluates the effectiveness of engagement activities and prepares after-action reports. The position is also responsible for facilitating Transdev’s presence within target markets by supporting speaking engagements, thought leadership initiatives, award submissions, and sponsorship opportunities. The engagement specialist also supports the development and implementation of marketing and communications initiatives and action plans.

Annual Salary Range : $58,000-$72,000

Benefits may vary depending on location policy. The below represents the standard Corporate Policy.

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Key Responsibilities

• Lead community engagement initiatives that strengthen relationships with industry partners, clients, and community organizations
• Develop and manage annual community outreach and engagement calendars that align with organizational priorities
• Facilitate and promote employee recognition programs, engagement initiatives, volunteer activities, and culture-building events
• Coordinate the planning and execution of trade shows, conferences, sponsorships, client events, and industry engagement opportunities across all business lines
• Monitor and evaluate engagement activities, participation metrics, and sponsorship outcomes
• Track event and sponsorship budgets
• Coordinate the development and distribution of branded promotional items to support Business Development, employee engagement, recruitment, and community outreach
• Partner with internal stakeholders to identify, evaluate, and prioritize engagement and outreach opportunities
• Coordinate trade show logistics, booth design and production, sponsorship fulfillment, advertising placements, attendee engagement activities, and client hospitality events
• Support the development of event collateral, including invitations, know-before-you-go communications, promotional materials, signage, and giveaways
• Monitor industry conference opportunities and coordinate submission of speaker proposals, panel abstracts, award nominations, white papers, and thought leadership content in coordination with external communications
• Facilitate collaboration with subject-matter experts and business leaders to secure speaking engagements and elevate organizational visibility within target industries
• Track engagement activities and contacts using Transdev’s customer relationship management (CRM) portal
• Support client and customer engagement activities as needed

Qualifications

• Bachelor’s degree in marketing, communications, sales, hospitality management, or related field
• Three or more years of relevant experience in a corporate environment
• Transportation and/or public transit experience preferred
• Proven ability to manage high-impact engagement activities and events that drive measurable outcomes

Location and Travel

Position based at the Transdev U.S. headquarters in Lombard (Chicago), Illinois. The travel requirement is approximately 20%, or as business needs require.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

Job Category: Professionals

Job Type: Full Time

Work Type: No Remote

Work Type: Hybrid Remote

Req ID: 9019

Pay Group: NF2

Cost Center: 903

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.