Engagement Manager, WWPS ProServe

Amazon Web Services (AWS); Herndon (VA); On-site; USD 118,000 - 205,000; Full time

Job summary

An established industry player is seeking a skilled Engagement Manager to lead complex cloud solution projects. This role combines technical expertise with strong project leadership skills to drive successful implementations using AWS-based solutions. You will manage risks, guide technical decisions, and ensure alignment with customer outcomes. The ideal candidate will possess a Bachelor's degree in Computer Science or a related field, along with experience in cloud computing and project management. Join a diverse team that values inclusivity and promotes career growth while working on innovative cloud initiatives.

Qualifications

• 3+ years in cloud computing and project management.
• Experience managing technical programs and enterprise IT projects.

Responsibilities

• Lead complex cloud migration and implementation projects.
• Bridge business requirements with technical solutions.

Skills

Cloud Computing

Project Management

Agile Methodologies

Technical Communication

Risk Management

Education

Bachelor's degree in Computer Science

Equivalent experience

Tools

Jira

Confluence

Job description

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Description

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role, you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions, and ensure alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework, you will demonstrate technical credibility across diverse stakeholders, distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational strategies, and establish best practices in your domain. You will apply your management and leadership capabilities to execute project plans, proactively manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, exceeding customer expectations.

The AWS Professional Services organization is a global team that helps customers realize their business outcomes using AWS Cloud. We work with customer teams and the AWS Partner Network (APN) to execute enterprise cloud initiatives, providing guidance through our specialty practices covering various solutions, technologies, and industries.

This role requires the candidate to be a US Citizen with an active Secret security clearance, and to obtain and maintain an active TS/SCI security clearance with polygraph after start.

Key responsibilities include:

1. Leading and managing complex cloud migration and implementation projects
2. Guiding technical decisions and strategic planning using AWS services, architectures, and best practices
3. Bridging business requirements with technical solutions, facilitating engineering discussions
4. Translating customer needs into technical requirements aligned with business outcomes
5. Decomposing technical problems into actionable solutions
6. Contributing to technical documentation and standards

About The Team

AWS values diverse experiences and encourages candidates to apply even if they do not meet all preferred qualifications. We foster an inclusive culture that celebrates differences through employee-led affinity groups and ongoing learning events. We support mentorship and career growth, aiming to be Earth’s Best Employer, and promote work/life balance with flexible working arrangements.

Basic Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience
• 3+ years in cloud computing
• Experience managing technical programs and enterprise IT projects
• 3+ years in project and engagement management, with experience in Agile and project management tools (e.g., Jira, Confluence)
• Current active US Government Security Clearance of TS/SCI with Polygraph

Preferred Qualifications

• Experience with AWS
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
• Knowledge of AWS frameworks like Well-Architected and Cloud Adoption Framework
• Ability to establish technical credibility and communicate effectively
• Understanding of cloud, infrastructure, applications, and security principles

Amazon is an equal opportunity employer and values diversity. For accommodations during the application process, visit this link. Compensation ranges from $118,200 to $204,200 annually, depending on location and experience. For more details, visit this link. Applications should be submitted via our career site.