Engagement Manager

L2 Technology Solutions; United States; On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Commission-based pay

Job summary

L2 Technology Solutions is looking for an Engagement Manager to own the client experience from initial engagement through delivery. You will coordinate resources, manage timelines, and identify opportunities to expand relationships.

This role blends client relationships, project management, and sales with a strong emphasis on AI tools. Based in the United States with locations in SLC or DFW, this full-time, commission-eligible position offers a base salary plus a commission split and

Qualifications

• 4+ years in client facing roles with strong relationship-building.
• Strong written and verbal communication across stakeholders.
• Proven ability to coordinate complex client engagements and projects.
• Sales-oriented mindset with comfort in business development.
• Tech-savvy with interest in AI and automation tools.
• Proactive, accountable, and able to work independently.

Responsibilities

• Own client relationships and be the primary contact for engagements.
• Coordinate implementations, track deliverables, and manage timelines.
• Identify new opportunities and support sales conversations.
• Coordinate delivery with consultants and partners for a seamless experience.
• Leverage AI and automation to improve productivity and outcomes.
• Help develop scalable processes, templates, and workflows.
• Ensure exceptional client service and proactive issue resolution.

Skills

Relationship management

Communication

Organizational skills

Sales instincts

Project coordination

AI enthusiasm

Independent work style

Job description

Compensation:Salary + Commission (80/20 split)

Location:SLC or DFW

About L2

Employment Type:Full-Time

Compensation:Salary + Commission (80/20 split)

Location:SLC or DFW

About L2

L2 helps law firms accelerate into the AI era.

We're building a modern human-first consulting business that combines exceptional client service, smart technology, and efficient execution.

We're looking for an ambitious, highly organized Engagement Manager who can build strong relationships, drive successful client engagements, and help grow our business.

The Role

This is a unique opportunity for someone who thrives at the intersection ofclient relationships, project management, technology (AI specifically), and sales.

You'll own the client experience from initial engagement through successful delivery, serving as the primary point of contact while coordinating resources, managing timelines, and identifying opportunities to expand our relationships.

We're looking for someone who is equally comfortable leading a client meeting, managing a complex project, exploring new AI tools, and having a sales conversation.

What You'll Do

• Own Client Relationships:Build trusted, long-term relationships with clients and serve as their primary point of contact.
• Manage Engagements:Coordinate implementations, track deliverables, manage timelines, and ensure projects stay organized and on track.
• Drive Business Development:Identify new opportunities, develop relationships, support sales conversations, and help grow client accounts.
• Coordinate Delivery:Work with consultants, technical resources, and partners to ensure a seamless client experience.
• Leverage AI:Actively use AI and automation to improve productivity, streamline processes, and deliver better outcomes.
• Build Scalable Processes:Help develop the systems, templates, and workflows that allow L2 to grow efficiently.
• Ensure Client Success:Anticipate challenges, communicate proactively, and maintain an exceptionally high standard of service.

What We're Looking For

Must-Haves

• Outstanding relationship management and communication abilities (4+ years in client facing roles)
• Exceptional organizational skills and attention to detail.
• Strong sales instincts and a commercial mindset.
• Comfort managing multiple clients, projects, and priorities simultaneously.
• High proficiency with modern technology and demonstrated enthusiasm for AI.
• A proactive, independent working style with strong personal accountability.

Nice-to-Haves

• Experience working with law firms or legal professionals.
• Background in legal technology consulting, SaaS, or professional services.
• Familiarity with NetDocuments, iManage, or other legal document management systems.
• Experience in client onboarding, software implementations, or change management.
• Existing relationships within the legal technology ecosystem.

Compensation & Opportunity

This is a full-time, commission-eligible role with a base salary + compensation tied to business development, client engagement success, and revenue generation.

You'll have the opportunity to make a meaningful impact at an early-stage, growing consulting firm, with significant autonomy and room for professional and financial growth

Why L2?

We're building a different kind of consulting firm: lean, technology-forward, relationship-driven, and focused on results

You'll work directly with the partners, take real ownership of client relationships, and help shape how the company grows.

We also are big believers in work-life balance. Family oriented. We like to work hard, play hard, and when possible, do both at the same time.