Engagement Management

Menlo Ventures; San Francisco (CA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Frontier technology

World-class colleagues

Ownership opportunities

Supportive culture

Highly competitive compensation

Job summary

A leading biotech firm in San Francisco is hiring an Alliance Manager to oversee biopharma partnerships. This role involves managing relationship health, coordinating projects, and ensuring successful outcomes. Ideal candidates have experience in alliance management or strategic partnerships within biopharma. The team values strong relationship-building skills and the ability to thrive in fast-paced environments. The position offers competitive compensation and opportunities for growth.

Qualifications

• Proven experience in alliance management, strategic partnerships, or customer success.
• Operationally oriented with the ability to build systems and manage timelines.
• Strong relationship builder with high emotional intelligence.

Responsibilities

• Own relationship health across strategic partners and drive resolution.
• Manage client-facing projects and collaborations end-to-end.
• Partner with field scientists for successful delivery.
• Escalate and translate partner feedback to the company.

Skills

Alliance management

Strategic partnerships

Customer success

Excellent communication skills

Scientific fluency

Relationship building

Job description

Location

San Francisco office

Employment Type

Full time

Department

Commercial

About Chai Discovery

Chai Discovery builds frontier AI models to design molecules and transform how new cures are found. We are a craft-obsessed team setting out to re-architect drug discovery and save lives.

Chai was founded by leading researchers in the space and proven silicon valley operators, who previously co-invented protein language modeling, built state-of-the-art folding algorithms, and sold AI adopted by top-10 pharma companies. We have raised $230m from tier one investors, including OpenAI, Thrive, General Catalyst, Oak HC/FT, and Dimension. Our thesis is that small, elite teams out-iterate rivals.

About this role

We’re hiring an Alliance Manager to ensure our biopharma partnerships are healthy, on-track, and delivering value. You’ll be the operational engine of each relationship—setting the agenda, aligning stakeholder, tracking success criteria, and detecting issues early—while partnering closely with field scientists to deliver excellent outcomes.

This is a high-EQ, high-ownership role for someone who loves tight execution, crisp communication, and building trust across scientific and executive stakeholders.

What you’ll do

• Own relationship health across strategic partners: keep metrics green, detect risk signals early, drive resolution.

• Manage client-facing projects and collaborations end-to-end.

• Partner with field scientists to ensure timely and successful delivery against all commitments.

• Escalate and translate feedback from partners back to the rest of the company.

About you

• Proven experience in alliance management, strategic partnerships, customer success, or similar roles in biopharma/biotech.

• Operationally oriented: you like to build systems, hold timelines, and keep everyone on the same page—without ever dropping balls.

• Strong relationship builder with high EQ, executive presence, and excellent communication skills.

• Sufficient scientific fluency to understand the work and support scientific counterparts.

• Thrive in lean, fast-moving environments.

Location

Chai Discovery is based in San Francisco, CA, and you will be working 5+ days a week in office with the team. Expect travel about once a month to visit partners.

We offer

• Frontier technology: work on the technologies that promises to fundamentally change how new therapeutics are created.

• World-class people: work with world-renowned leaders in the AI x Biology ecosystem.

• Velocity and ownership: we move incredibly fast and liberally distribute ownership, which means continuous learning and career growth opportunities are guaranteed.

• Strong culture and mission: we foster a supportive culture that is mission-driven and high-energy.

• Highly competitive compensation: we attract the best talent and compensate them accordingly.