Engagement Lead

iShare Inc.; United States; Hybrid; USD 90,000 - 120,000; Full time

Job summary

A leading analytics consulting firm is seeking an Analytics & Insights Lead with 7+ years experience in the QSR/restaurant domain. This highly client-facing role involves leading analytics engagements, defining KPIs, and developing impactful insights for enterprise decision-making. The ideal candidate has strong communication skills, consultative presence, and proficiency with analytics tools. Join us to drive data-informed decisions and enhance enterprise performance management in a collaborative environment.

Qualifications

• 7+ years of experience in analytics or consulting roles.
• Strong exposure to the QSR/restaurant or food services domain is preferred.
• Proven ability to define and operationalize KPI frameworks at an enterprise level.

Responsibilities

• Lead analytics engagements for QSR/restaurant clients.
• Conduct assessments of existing enterprise KPIs.
• Partner with executive leadership to define critical metrics.

Skills

Strong consultative approach

Excellent communication skills

Experience with analytics tools

Ability to influence stakeholders

Tools

Tableau

Power BI

Looker

Job description

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Onshore Engagement Lead

• Location: NYC (frequent client-site travel)
• Role Overview: Analytics & Insights Lead with a strong consultative mindset and prior experience in the QSR/restaurant domain. This is a highly client-facing role requiring enterprise performance assessment, insight generation, and close partnership with executive and functional leaders to drive data-informed decisions.
• Location: New York City, NY
• Experience: 7+ years
• Domain Preference: QSR / Restaurant / Food Services / Travel & Leisure / Hospitality
• Role Overview:
• We are seeking a seasoned Analytics & Insights Lead with a strong consultative mindset and experience in the QSR/restaurant domain. This role is highly client-facing and requires the ability to assess enterprise performance frameworks, generate actionable insights, and partner with executive and functional leaders to drive data-informed decision‑making.
• Key Responsibilities:
• Lead end-to-end analytics and insights engagements for QSR/restaurant clients, with a focus on enterprise performance management and decision support
• Conduct comprehensive as-is assessments of existing enterprise KPIs to evaluate relevance, effectiveness, and gaps
• Partner with executive leadership to define critical metrics for enterprise-level oversight and collaborate with functional leaders to cascade and operationalize KPIs across the organization
• Benchmark KPIs against QSR/restaurant industry best practices and peer organizations to identify improvement opportunities
• Define and implement a standardized KPI hierarchy spanning enterprise (executive) and functional domains such as Supply Chain, Finance, and Operations
• Collaborate with client teams to identify required data elements, assess data availability and quality, and ensure KPI feasibility
• Translate analytical findings into clear, actionable insights and strategic recommendations
• Own client communication, including executive readouts, workshops, and ongoing stakeholder engagement
• Develop and deliver crisp, impactful presentations for senior audiences
• Collaborate with internal data engineering, BI, and data science teams to ensure high-quality delivery
• Support pre‑sales activities, including client interviews, solution shaping, and proposal development
• Define, own, and drive the analytics roadmap, aligning data initiatives with business priorities and ensuring a clear path from data to measurable business impact
• Establish standard data analytics practices, including governance, reporting standards, and insight generation frameworks, to ensure consistency, scalability, and quality across analytics deliverables
• Required Qualifications:
• 7+ years of experience in analytics, insights, BI, or consulting roles
• Strong exposure to the QSR/restaurant or food services domain (preferred) Proven ability to define and operationalize KPI frameworks at an enterprise level
• Excellent communication and storytelling skills; comfortable presenting to senior leadership
• Strong consultative approach with the ability to influence and advise stakeholders
• Client-ready presence with experience leading executive discussions and interviews
• Experience with analytics and visualization tools (e.g., Tableau, Power BI, Looker)