Engagement Integration Coordinator

The Buckeye Ranch; Columbus (OH); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Daily Pay

Life Insurance

Short Term Disability

401K

Student Loan Forgiveness

Employee Assistance

Tuition Assistance

Employee Referral

Job summary

The Buckeye Ranch is seeking an Engagement Integration Coordinator to guide families from referral through initial care planning, maintaining strong relationships and education throughout the transition into ongoing care coordination.

As the primary point of contact during the transition, you will coordinate documentation, support engagement, and promote continuity of care in alignment with OhioRISE and The Buckeye Ranch mission.

Qualifications

• Bachelor's degree in human services preferred.
• Experience related to children's behavioral health or related public sector human services.
• Three years with a high school diploma or associate's degree.
• Two years with a bachelor's degree in a human services field.
• Master's degree in a human services field.
• Active driver’s license and proof of auto insurance.

Responsibilities

• Identify indicators of age-appropriate development across ages.
• Apply knowledge across screening, care planning, and client care.
• Assess clients for level of care including frequency, duration, severity, and environment.
• Adapt services to language, culture, and family preferences.
• Develop collaborative relationships with providers for diverse families.
• Develop training plans and facilitate coaching to keep services family-focused.
• Attend initial home/community meetings to support engagement and transition to ongoing care.
• Complete initial Care Coordination documentation for OhioRISE engagement and access to plan benefits.
• Complete High Fidelity Wraparound training to inform engagement and certification requirements.

Skills

Care coordination

Communication

Cultural competence

Home/community visits

Education

Bachelor's degree in human services

Master's degree in human services

Associate's degree

High school diploma

Job description

The Buckeye Ranch is seeking an Engagement Integration Coordinator serves as a key transition point for families entering care coordination, ensuring a smooth, supportive, and family-centered handoff aligned with The Buckeye Ranch mission. This role leads early engagement following referral, builds initial relationships with members and families, and supports the development of initial care plans and documentation. The Engagement Integration Coordinator maintains active contact with families during the transition period, providing education, resources, and support while reinforcing engagement and readiness for ongoing services. Through coordination, administrative support, and customer service, this position promotes continuity of care and successful integration into long-term care coordination.

Learn About The Buckeye Ranch — Care Management Entity

The Buckeye Ranch is thrilled to support the mission of OhioRISE as a lead Care Management Entity in East Franklin County! OhioRISE (Resilience through Integrated Systems and Excellence) is a specialized managed care program for youth with complex behavioral health and multi-system needs. As a Care Management Entity, The Buckeye Ranch will advocate and build a system of care, will provide Care Coordination with focus on meeting the unique needs of children and families, ensuring the best care, the right care, supported by strong communities. With partners across the community, The Buckeye Ranch CME will be a central place to help families, providers, and community partners navigate our complex systems. The work of the CME is in line with the mission of The Buckeye Ranch, restoring hope and providing healing for children, youth, and families.

What You'll Do

• Identifies indicators of age-appropriate development in all domains for children of varying ages.
• Applies knowledge in all aspects of work: screening, care planning, client care, etc.
• Assesses clients for appropriate level of care, including behavioral examples, including frequency, duration, severity, and environmental impacts.
• Adapts services, including evidence-based inter-professional team approaches, to the language, cultural norms, and individual preferences of healthcare consumers and family members.
• Develops collaborative relationships with providers of services tailored to the needs of culturally diverse healthcare consumers and family members.
• Develops training plans and facilitates coaching, ensuring that services are family focused.
• Attends initial meetings with members in home/community to support engagement and transition to ongoing care coordinator.
• Completion of initial Care Coordination documentation to support engagement with OhioRISE Care Coordination and access to plan-specific benefits.
• Completion of training in High Fidelity Wraparound and skills-based training to inform education for members, engagement, and linkage efforts for ICC and MCC and ensure maintenance of training and certification requirements.

Our Benefits

Benefit effective date: First of the month following 30 days of employment.

• Wonderful medical, dental, and vision insurance.
• Paid Time Off (Three weeks within the first year)
• Daily Pay Partners - Don't wait for payday, get paid daily!
• Company Paid Life Insurance
• Company Paid Short Term Disability
• 401K + Employer Contribution
• Non-Profit Student Loan Forgiveness Program
• Employee Assistance Program
• Tuition Assistance
• Employee Referral Program

Qualifications

Who you are:

• You have a Bachelor's Degree human services field (preferred)
• You have experience related to children's behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field, providing community-based services to children and youth, and their family or caregivers.
• Three years with a high school diploma or associate's degree
• Two years with a bachelor's degree (human services field)
• Master's degree (human services field)
• You have an active driver's license and proof of auto insurance.

Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification. The Buckeye Ranch is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on satisfactory pre-employment drug screen. At this time, The Buckeye Ranch is unable to provide employer sponsorship for a work visa. All applicants must now, and in the future, be eligible to work in the United States without the need of employer sponsorship.