Engagement Assistant, Assisted Living

ViziRecruiter,LLC.; Mesa (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision (full-time)

401(k) with employer match

Generous PTO

Pet insurance

Perks at Work

Employee Assistance Program

Voluntary benefits options

Job summary

Milestone is seeking an Engagement Assistant to support resident activities in our Independent and Assisted Living communities. You’ll help residents participate in meaningful programs, coordinate outings, and assist with events that enrich daily life.

Reporting to the Engagement Specialist, you’ll promote programs, organize outings, and ensure safety while delivering friendly service to residents, families, and coworkers.

Qualifications

• High School Diploma or equivalent; higher degrees preferred.
• Minimum of three years’ experience in Assisted Living and Memory Care preferred.
• Current Oklahoma CNA certificate preferred.
• Oklahoma driver’s license is required.
• Experience with Microsoft Word and Excel preferred.
• Strong written and verbal communication skills.
• Strong interpersonal and community relations skills.
• Self-motivated with the ability to work independently and make decisions.
• Excellent organizational skills and attention to detail.
• Pleasant, professional demeanor.

Responsibilities

• Complete Resident Interest Worksheets for all new residents within 7 days of move-in.
• Orient residents to the engagement program and available opportunities.
• Follow scheduled activities with minimal changes; assist in arranging entertainment within budget.
• Promote all programs to maximize resident participation.
• Support quarterly events that may also serve as marketing opportunities.
• Help organize resident outings, including trips, medical visits, and destination activities.
• Assist with transportation and mobility during outings.
• Ensure a safe work environment for yourself and others, following Safety Committee standards.
• Foster teamwork, take initiative, and support coworkers, residents, and visitors.
• Perform other duties as assigned.

Skills

Communication skills

Interpersonal skills

Organizational skills

Independent worker

People-oriented

Education

High School Diploma

Associate/Bachelor preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Introduction

Find a workplace where you are deeply appreciated, not only for the skills you offer, but for the individual you are. At Milestone, you’ll enter into a rewarding career where you’ll work with highly skilled professionals and do meaningful work in the lives of our senior residents. Join a welcoming environment that fosters strong relationships with the residents, their families, and your coworkers. We hope you’ll consider serving alongside us.

Overview

Why You’ll Love Working at Milestone

Milestone is one of the fastest-growing senior living operators, with 100+ years of combined industry and hospitality experience. We focus on teamwork, creativity, and making a real impact for our residents and staff.

Perks & Benefits

• Medical, Dental, Vision (full-time employees)
• 401(k) with employer match
• Generous PTO
• Pet insurance
• Perks at Work
• Employee Assistance Program
• Voluntary benefits options

About the Role

We’re seeking anEngagement Assistant to support resident activities in our Independent and Assisted Living communities. Reporting to the Engagement Specialist, you’ll help residents participate in meaningful programs, coordinate outings, and assist with events that enrich the daily lives of our residents.

Responsibilities

• Complete Resident Interest Worksheets for all new residents within 7 days of move-in.
• Orient residents to the engagement program and available opportunities.
• Follow scheduled activities with minimal changes; assist in arranging entertainment within budget.
• Promote all programs to maximize resident participation.
• Support quarterly events that may also serve as marketing opportunities.
• Help organize resident outings, including trips, medical visits, and destination activities.
• Assist with transportation and mobility during outings.
• Ensure a safe work environment for yourself and others, following Safety Committee standards.
• Foster teamwork, take initiative, and support coworkers, residents, and visitors.
• Perform other duties as assigned.

Requirements

• High School Diploma or equivalent required; Associate or Bachelor’s degree preferred in Social Services, Business, or related field.
• Minimum of three years’ experience in Assisted Living and Memory Care preferred.
• Current Oklahoma CNA certificate preferred.
• Oklahoma current driver's license.
• Experience with Microsoft Word and Excel preferred.
• Strong written and verbal communication skills.
• Strong interpersonal and community relations skills.
• Self-motivated with the ability to work independently and make decisions.
• Excellent organizational skills and attention to detail.
• Pleasant, professional, and personable demeanor.

Physical Requirements

• Ability to stand, walk, sit, use hands, reach, stoop, kneel, crouch, climb, and balance.
• Ability to talk, hear, and use vision effectively.
• Occasional weekend, evening, or night work and on-call as needed.
• Possible exposure to communicable diseases, blood-borne pathogens, latex, and other hazards.
• Ability to lift and assist residents or equipment as needed, up to 50 lbs. occasionally.
• Frequent interaction with coworkers, residents, and vendors.