Engagement & Assessment Librarian

State-of-South-Carolina; South Carolina; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

State benefits

Job summary

The South Carolina Commission on Higher Education seeks an Engagement & Assessment Librarian to coordinate communications, outreach, assessment, and professional development for PASCAL. The role manages the consortium website, creates promotional materials, and tracks program impact, reporting to the Content & Services Program Manager.

You will work with member libraries, vendors, and partners to demonstrate value and foster engagement while supporting strategic initiatives and continuous

Qualifications

• Masters’ Degree in library or information sciences from an ALA-accredited institution.

Responsibilities

• Manage design, content, and maintenance of PASCAL's website, newsletters, social media, and other communication channels.
• Create and manage communication and promotional materials, stakeholder messaging, shareable resources, templates, and marketing content.
• Develop press releases, media communications, success stories, and advocacy materials for PASCAL and member libraries.
• Cultivate relationships with members, vendors, and partners to support engagement and participation.
• Collaborate on assessment efforts by developing instruments, surveys, and analytics to measure impact and inform planning.
• Coordinate training and professional development opportunities for the PASCAL community.
• Perform other duties as assigned.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Team collaboration

Public relations

Education

Master's in library or information sciences (ALA-accredited)

Tools

Ex Libris Alma & Primo

Springshare platforms (LibGuides/LibCal/LibAnswers)

Canva

Adobe Creative Cloud

Content management systems

Job description

Are you an experienced professional looking for new opportunities to further your career? The South Carolina Commission on Higher Education is seeking a hardworking and dependable candidate just like you to apply! This position will offer great benefits with the state, including 15 days of annual and sick leave per year or more depending on applicable state service.

PASCAL is a consortium of 56 college and university libraries housed within the South Carolina Commission on Higher Education. PASCAL provides mission-critical technology, core e-resources, statewide rapid resource sharing services, and support for academic libraries. In addition, the consortium fosters cooperation on a broad range of issues including shared licensing, collaborative collection management, affordable learning, and professional development.

The Engagement & Assessment Librarian supports PASCAL’s mission by coordinating communications, outreach, assessment, and professional development activities that promote effective use of consortium services and strengthen engagement with member libraries and stakeholders. Reporting to the Content & Services Program Manager, this position manages communication channels, including the consortium’s website; develops communication and promotional materials; coordinates training opportunities; collects, analyzes, and communicates data related to program effectiveness and impact; and assists member libraries in demonstrating the value of library services and resources. The incumbent works collaboratively with PASCAL staff, member institutions, vendors, and other partners to support strategic initiatives, program evaluation, and continuous improvement. The job duties of this position include but are not limited to the following:

Communications & Engagement

• Manages the design, content, and ongoing maintenance of PASCAL's website, newsletters, social media platforms, and other current and emerging communication channels to support effective engagement with internal and external audiences.
• Works with PASCAL staff, member libraries, and partners to create and manage communication and promotional materials, stakeholder-focused messaging, shareable resources, templates, and marketing content to support PASCAL and member libraries in effectively communicating their value and engaging internal and external audiences.
• Identifies public relations opportunities and develops press releases, media communications, success stories, and advocacy materials that increase awareness of PASCAL and academic library contributions to higher education.
• Cultivates relationships with members, vendors, and other partners while fostering a strong sense of community through site visits, meetings, conferences, webinars, regional events, and other engagement activities that support member satisfaction and participation.

Assessment & Impact

• Supports assessment and program evaluation efforts for consortium services and initiatives by collaborating with PASCAL staff to develop and manage assessment frameworks, data collection instruments, surveys, and analytics that measure effectiveness, identify opportunities for improvement, and inform strategic planning and program development.
• Collects, analyzes, and interprets quantitative and qualitative data related to consortium services, member engagement, resource use, and program outcomes; prepares reports, dashboards, visualizations, and other assessment products that demonstrate the value, impact, and return on investment of PASCAL programs and services.
• Develops and maintains systems for compiling, managing, and reporting data across consortium programs, supporting evidence-based decision-making and communicating the economic, operational, educational, and service benefits of collaborative initiatives to member libraries, institutional leaders, policymakers, funding agencies, and other stakeholders.
• Collaborates with member libraries and PASCAL staff to collect, analyze, and communicate data and success stories that demonstrate the impact of academic libraries on student success, teaching, research, workforce development, and institutional goals.

Training & Professional Development

• Collaborates with PASCAL staff, member libraries, vendors, and other partners to develop, coordinate, promote, and assess training and professional development opportunities that support the evolving needs of the PASCAL community.

Other

• Other duties as assigned.

• Masters’ Degree in library or information sciences from ALA-accredited institution (or equivalent); another graduate degree and relevant experience will be considered.
• Minimum three (3) years of experience in libraries or library consortia.
  

ADDITIONAL REQUIREMENTS:

• Ability to work independently and collaboratively as part of a team.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to establish priorities, and manage multiple projects simultaneously.
• Knowledge of program assessment techniques and tools.
• Experience with design tools (e.g., Canva, Adobe Creative Cloud), content management systems, and social media platforms.
• Experience writing and editing material for a variety of audiences for newsletters, social media, websites, or other outreach or communications channels.
• Position may require overnight travel.
• Position may require employee to work evenings and weekends.

Applicants indicating college credit or degree(s) on the application will be required to bring a copy of college transcript to the interview. A copy of the transcript may also be uploaded as an attachment to the application, if required by the hiring department or if desired by the applicant. Please note that some areas of the Agency may require an official, certified copy of the transcript prior to hiring or within a specific timeframe required by that area, after hiring. Failure to produce an official, certified transcript may result in not being hired or termination.

• Experience developing and implementing communication, marketing, or outreach strategies.
• Experience using assessment, survey, reporting, or data visualization tools to collect, analyze, and communicate data.
• Experience developing promotional materials and managing digital communication platforms.
• Experience planning, coordinating, or delivering training and professional development programs.
• Knowledge of Affordable Learning, Open Educational Resources (OER), and Open Education practices and initiatives.
• Knowledge or experience with Ex Libris Alma & Primo.
• Knowledge or experience with Springshare platforms (e.g. LibGuides, LibCal, LibAnswers)
• Knowledge of academic library operations and higher education.
  

The Commission on Higher Education is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Incumbent must be available for day and overnight travel within South Carolina as needed, and for occasional out-of-state overnight travel. Employees must work a minimum of 12 months consecutively to be eligible to apply for telecommuting. After that time, positions may be eligible for telecommuting/remote work at the discretion of the supervisor and in accordance with agency policies.

PLEASE NOTE: This is a permanent position. PASCAL team-members are categorized by the state as “Temporary Grant" employees of the Commission on Higher Education. However, positions are funded by the PASCAL membership which considers them to be permanent positions. We offer a robust benefits package and a competitive salary.