Engage Life Director

Atria Senior Living, Inc.; City of Glen Cove (NY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Atria Senior Living, Inc. seeks a proactive program manager to oversee Engage Life activities for residents in our New York community. You will supervise instructors, volunteers, and drivers, manage event calendars, and ensure engaging programs that align with resident interests and company policies.

The role involves budgeting, community outreach, and occasional driving duties to support transportation logistics.

Qualifications

• Bachelor's degree and 1–2 years related experience or training.
• Clear verbal communication with calm, professional demeanor under pressure.
• Strong performance management and documentation skills.
• Ability to exercise independent judgment to meet community goals.
• Basic office equipment operation and tech literacy required.
• Must be able to drive and possess a valid driver's license.

Responsibilities

• Develops and implements resident programs to enhance lives.
• Supervises Engage Life Program Instructors, volunteers, and drivers.
• Manages ARD tool, surveys, calendars, and move-in actions.
• Researches and approves community events per resident interests.
• Creates monthly program calendars by the first of each month.
• Leads program operations within departmental budgets.
• Recruits and schedules program leaders, volunteers, and vendors.
• Acts as manager-on-duty and handles transportation operations.
• Supports public relations and local publicity efforts.

Skills

Communication skills

Performance management

Independent judgment

Office equipment proficiency

Technology proficiency

Driver's license

Policy compliance

Education

Bachelor's degree (B.A.) from four-year college or university

Tools

Word processing (Microsoft Word)

iPad/Tablet usage

Internet / Email usage

Social media familiarity

Job description

Responsibilities

Develops and implements programs of interest and meaning to our residents in order to enhance their lives and exceed their active aging lifestyle expectations. Manages and supervises the Engage Life Program Instructors (ELPI), volunteers, and drivers (where applicable).

• Manages the Atria Resident Discovery tool (ARD), including completing Learn.Do.Try. (LDT) surveys, monthly event calendar, and all move in actions related to Engage Life for all residents.
• Researches, evaluates, approves, develops and modifies community events and programs, according to resident interests and “8 Dimensions of Engagement”.
• Prepares and publishes an engaging and creative monthly program calendar which incorporates the communities’ events and programs by the 1st of every month (ex. December calendar due Nov 1).
• Manages all aspects of the Engage Life program.
• Engages and motivates residents resulting in program participation.
• Contributes to community growth by participating in sales activities.
• Engages in community public relations including collaboration with corporate public relations and preparation of local positive publicity stories.
• Manages departmental needs and goals within department budgets.
• Recruits, researches, and approves schedules and supervises programs leaders, general contractor entertainers, volunteers, religious professionals and vendors.
• Responsibly manages and supervises all Active Aging and Transportation personnel including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and corrective action consistent with company policy.
• Serves as the community’s “manager-on-duty” on a regular basis.
• Determine and manage community resident transportation operation, including scheduling of outside events and similar operational decisions.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• Recruits, approves, trains and manages volunteers where applicable.
• May perform other duties as needed and/or assigned.

Qualifications

• Bachelor’s degree (B.A.) from four-year college or university; one to two years related experience and/or training.
• Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication.
• Solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the company.
• Demonstrated ability to use independent judgment and discretion to make decisions designed to achieve company expectations and goals for the community.
• Able to operate standard office equipment.
• Ability to effectively utilize technology including use of computers, iPad/Tablet use, Word programming, internet access, email, and social media.
• Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
• Must possess valid driver’s license.
• Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards.