Energy Technician 2 ($28.22-$29.95 per hour)

Community Action Pioneer Valley; Greenfield (MA); On-site; USD 30,000 - 47,000; Full time

Job summary

Community Action Pioneer Valley seeks an Energy Technician 2 to conduct energy efficiency and health & safety audits for income-eligible clients in Franklin and Hampshire Counties. The role includes contractor coordination, project management, and quality control for weatherization projects.

The position requires travel across the CAPV service area, performing assessments, installing energy conservation measures, and maintaining certifications.

Qualifications

• Demonstrates strong communication and problem solving with clients and contractors.
• Experience with residential energy audits and building diagnostics is preferred.

Responsibilities

• Coordinate Energy Efficiency and Health & Safety Audit service delivery.
• Inform clients about conservation programs and maintain confidentiality.
• Conduct data collection and building documentation of existing conditions.
• Perform building diagnostics and analyze findings to create work scopes.
• Project oversight including paperwork, records, and quality control inspections.
• Travel throughout the service area to CAPV sites and locations.

Skills

Interpersonal skills

Conflict resolution

Customer service

Organizational skills

Decision making

Team collaboration

Lived experience equity

Education

Two years’ Building Performance Institute Energy Analyst

DOE QCI certification MA DOE Energy Auditor Certification

OSHA 10 training or equivalent

Tools

Blower door

Infrared thermography

Duct tester

Energy modeling software

Job description

Description

DEPARTMENT: Energy Programs

POSITION TITLE: Energy Technician 2

LOCATION: Greenfield MA

STATUS: Non-Exempt

SUPERVISOR: Energy Efficiency Coordinator

POSITION SUMMARY

The Energy Technician 2 conducts Energy Efficiency and Health & Safety Audits for income-eligible clients throughout Franklin and Hampshire Counties, and provides Contractor Coordination, Project Management and Quality Control Assurance for single and multi-family residential Weatherization projects.

ESSENTIAL RESPONSIBILITIES

1. Coordinate Energy Efficiency Audit and Healthy Homes Audit Service Delivery

• Conduct client interview; provide Energy Efficiency and Health & Safety education to Client.
• Inform Client about other Agency-sponsored conservation programs: Electrical Efficiency Audits, Heat Repair and Replacement, and Fuel Assistance; all other CAPV programs.
• Maintain strict confidentiality of Client information.
• Perform Data Collection and Building Documentation of existing conditions.
• Conduct Building Diagnostics.
• Analyze findings to create project Work Scope using software prescribed by Funding Sources (eAssist, NEAT/MHEA).

2. Project Oversight

• Comply with Agency and Funders’ paperwork requirements and procedures.
• Maintain audit, work scope, and billing records/paperwork for assigned jobs.
• Complete data inputs to track progress for all assigned and completed work.
• Conduct in-process and at-completion Quality Control Inspections to ensure appropriate installation of specified work.
• Approve all in-process change orders to work scope.
• Schedule and attend required Funding Source Field Monitoring Inspections and Quality Control Inspection visits.

3. Perform residential heating system assessments, size replacement equipment, prepare contractor bids, and perform post installation inspections.

4. Perform direct installation of energy conservation measures (ECMs): LED bulbs, domestic hot water devices, plug-in CO and smoke detectors, etc.

5. Maintain Agency energy conservation tools and equipment in good condition.

6. Maintain knowledge of and compliance with conservation program regulations.

7. Maintain production schedules as defined by Funding Source contracts, regulations and guidance, and Agency directives.

8. Follow program procedures and comply with documentation requirements.

9. Maintain certifications and continue to earn CEU’s to maintain EA and QCI certification.

10. Professional Development

• Attend mandatory and relevant Agency and Funding Source trainings
• Attend staff and supervisory meetings
• Obtain required industry certifications (including but not limited to BPI Energy Auditor and Quality Control Inspector Certifications)
• Maintain required industry certifications by attending ongoing training and obtaining continuing education units (CEU’s)

11. Required to travel regularly throughout the agency service area, to all Community Action sites and service locations, and occasionally out of the service area.

12, Perform other duties as assigned by the Energy Conservation Manager, Energy Director or Agency

This does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may be adjusted to meet the operational needs of the agency.

Requirements

QUALIFICATIONS/SKILLS

We invite individuals with lived experience who are part of communities that have been historically denied a full opportunity in aspects of economic, social, and civic life to apply. These communities include, but are not limited to, BIPOC, LGBTQIA2S, persons with disabilities, and persons adversely impacted by multigenerational poverty or other inequality.

The ideal candidate will demonstrate the following competencies:

• Interpersonal communication – verbal and written
• Conflict resolution, problem-solving, establishing priorities, navigating change
• Effective and compassionate Customer Service skills for use while relating to Clients, Contractors, and Funders
• Organizational skills and exquisite attention to detail
• Judgement and decision-making
• Ability to work independently and as an integral part of a team providing services to thousands of clients each year
• Ability to consider options and think creatively, as when deciding the best educational approach to employ with each client or the most effective approach for improving a building
• Promote equity by deconstructing barriers to a racially just system. Cultivate work environments that value truth-telling, courage, vulnerability, space to think and reflect, community-mindedness, hope, and openness to difficult conversations.

Key Knowledge and Experience:

• Experience working with marginalized communities and individuals with low incomes
• Experience involved with residential energy audits, including assessment of Building Shell, Health & Safety and Home Heating Appliances
• Experience with data management, data capture, tracking methods and analysis for outcome measurements
• Understanding of the house-as-a-system approach to weatherization and home improvement: interrelationships among heat transfer, solar gains and losses, heating system performance, comfort, durability, safety, etc.
• Knowledge of vermiculite, Knob & Tube, mold/mildew/allergen, etc., mitigation
• Knowledge and effective application of Funding Source rules and guidelines for the expenditure of Energy Efficiency, Weatherization, and other relevant funds
• Knowledge of local, state and federal building codes, building design and construction, and inherent problems associated with older housing stock and multi-family homes
• Adapt to changing priorities and demonstrate close attention to details
• Computer skills: E-mail, Microsoft Office applications, data entry and energy modeling software programs

To Qualify

Minimum Qualifications/Transferable Skills:

• Must have own reliable transportation for traveling throughout the agency and program’s service area.
• Two years’ Building Performance Institute Energy Analyst
• DOE QCI certification MA Department of EOHLC DOE Energy Auditor Certification
• OSHA 10 (or greater) training/certification preferred, or ability to obtain certification within three months of hire
• Moderate Lead Renovator certification and DOE/MA Lead-Safe Training and certification preferred, or ability to obtain certification with three months of hire.
• Proficiency with building diagnostics and building diagnostic equipment preferred: blower door, zonal pressure differentials, infrared thermography, fan flow meter, pressure pan, duct tester preferred. On-the-job training provided.
• Proficiency with BPI combustion safety protocols preferred: CO safety analysis of all combustion appliances, gas leak detection of all distribution systems preferred. On-the-job training provided.
• Proficiency with AHRAE 62.2 Whole House Ventilation requirements preferred
• Proficiency assessing Home Heating System performance preferred; experience sizing Home Heating Equipment for replacement a plus.
• Building Construction, Insulation, or Healthy Homes background a plus

If EA and QCI certifications are not maintained, expected to obtain within six months of when certification lapsed or when the certification test is next available.

We encourage individuals who believe they have the skills necessary to thrive to apply for this role. We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying. Please be clear and specific in application materials how your background, lived experience, and transferable skills are relevant to this position.

PHYSICAL DEMANDS AND WORKING CONDITIONS

The physical demands of the work environment described below are representative of those that must be met by an employee to successfully perform the essential duties and functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties and functions.

• This position regularly requires sitting, standing, travelling, driving, walking, talking and/or listening
• The position frequently requires climbing stairs and/or ladders, accessing confined spaces such as attics or basements, crawling, squatting, kneeling or bending, and lifting and/or carrying equipment up to 40 pounds
• The position occasionally requires use of hands to handle or feel, use of arms/hands to reach, and use of entire body to lift and or move objects of up to 50 pounds and even 100 pounds
• Manual dexterity required for use of calculator and computer keyboards, phones, and building diagnostic tools
• Specific vision abilities required by this job include vision, color vision, and the ability to adjust focus
• The work environment includes an indoor office space, travel to and in Client’s homes (including attics and basements), and to outreach or meeting sites
• Occasional outdoor work may expose employee to hazards and/or extreme temperatures when assessing building exterior, traveling to audit or weatherization job, outreach or meeting sites
• Audit sites may contain hazardous materials and/or expose employee to extreme temperatures
• The noise level in the office is typically quiet, and may vary
• The noise level in the client homes may vary

AA/EOE/ADA

Employment at CAPV is contingent upon successful completion of Criminal Offender Record check (C.O.R.I.) for hire, and every three years. Successful completion of a background record check for NGRID contract through Accurate Background. Must have evidence of a good driving record and ability to be covered under Community Action’s non-owned and hired vehicle policy.