Energy Services Account Representative I/II

City of Roseville, CA; Roseville (CA); Hybrid; USD 106,000 - 157,000; Full time

Benefits offered by this job

Health benefits

Vacation & sick leave

Holidays

CalPERS

Promotion opportunities

Job summary

The City of Roseville's Energy Services program is seeking an Energy Services Account Representative I to build trusted partnerships with customers and external partners, focusing on electric services and community engagement. The role offers a stable, benefitted, full-time position with a hybrid work option.

Eligibility requires a Bachelor’s degree in marketing, business or related fields and at least one year of experience in a technical environment; a California driver’s license is also

Qualifications

• One year of responsible professional marketing, sales, or customer support experience in a technical environment.
• Bachelor’s degree from an accredited college or university, preferably in marketing, business administration, public administration, engineering or a related field.

Skills

Customer service

Communication

Sales

Relationship building

Education

Bachelor’s degree in marketing, business administration, public administration, engineering or related field

Job description

Help our team create success in fostering strong connections with partners inside and outside of Roseville Electric Utility, ensuring an exceptional customer service experience for all stakeholders! The successful candidate will have a background, or interest and the ability to learn, in utilities, public service organizations, and the electrical industry. The position performs professional work to develop relationships with our community partners enhancing the economic vitality of our community. The position focus is on electric vehicle programs, expanding charging infrastructure, fostering strategic community partnerships and other key utility initiatives.

The current vacancy is a regular, benefitted, and full-time position; however, the employment list established from this recruitment may be utilized to fill future regular and limited-term vacancies in the City for the duration of the list. The normal work schedule is Monday through Friday, 8 a.m. – 5 p.m.; a flex schedule may be available. A hybrid remote/office schedule may be available for discussion.

What the City of Roseville Offers:

• $106,402 - $156,849 Annually (dependent on experience)
• Up to $2,490 per month in health and welfare benefits
• Competitive vacation and sick leave programs
• 10 paid holidays, 2 floating holidays - Plus assigned management leave
• Opportunities to train and promote
• CalPERS
• A top-notch team and more!

The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community.

ENERGY SERVICES ACCOUNT REPRESENTATIVE I

Experience and Training

Experience:

• One year of responsible professional marketing, sales, or customer support experience in a technical environment. Experience in an energy services industry is desirable.

AND

Training:

• A Bachelor’s degree from an accredited college or university, preferably in marketing, business administration, public administration, engineering or a related field.

License and Certificate:

Possession of a valid California driver’s license by date of appointment.

ENERGY SERVICES ACCOUNT REPRESENTATIVE II

In addition to the qualifications for the Energy Services Account Representative I:

Experience and Training

Experience:

• Two years of responsible experience performing duties similar to that of an Energy Services Account Representative Account I with the City of Roseville.

AND

Training:

• A Bachelor’s degree from an accredited college or university, preferably with major course work in marketing, business administration, public administration, engineering or a related field.

License and Certificate

Possession of a valid California driver’s license by date of appointment.

Credits earned from colleges, universities, and institutions listed as accredited institutions on http://ope.ed.gov/accreditation website will be considered as part of the educational component of the minimum qualifications for a classification.

The following options apply to the evaluation of college degrees from countries outside the United States:

• Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website.
• Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at http://www.naces.org or www.aice-eval.org.
• A copy of the foreign credential evaluation verification can be attached to the employment application.
• If you are offered a position with the City of Roseville, as a part of the pre‑employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.

Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process.

Some positions require the clearance of a comprehensive Police Department (PD) background check within 12 months of appointment. The City may appoint candidates to positions prior to clearing the extensive Police Department background check, and in those circumstances the candidate will be advised in advance that security access in the information technology systems will be limited to non-PD related systems until PD clearance is received, and if the candidate ultimately does not clear the PD background it will result in release from City service without appeal rights, in accordance with Personnel Rules 3.04.050.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.