Energy Service Tech-Summersville

Southern States Cooperative.; Summersville (WV); On-site; USD 48,000 - 64,000; Full time

Job summary

Southern States Cooperative, Inc. is seeking a full-time Service Technician to install, maintain and repair propane and oil systems, HVAC units, and related equipment for SSC customers.

You will read blueprints, diagnose malfunctions, and work with safety standards while coordinating with customers and facility leadership to schedule and complete service calls. This role may involve loading and delivering fuels, maintaining parts inventories, and continuing education to stay current with

Responsibilities

• Communicate daily service dispatch updates with facility leadership for installation, repair and maintenance.
• Safely install and repair propane, oil burning, diesel and/or gasoline systems, equipment, and appliances according to codes.
• Read and interpret electrical and mechanical blueprints, manuals, diagrams, meters, gauges and control panels to perform installations and repairs.
• Represent SSC by providing reliable and prompt service to customers; explain usage instructions and review account details.
• Discuss new equipment sales with customers; conduct site surveys and present recommendations.
• Operate SSC vehicles in compliance with regulations and policy; perform routine vehicle maintenance.

Job description

12862

Area of Interest

Retail Store

Full-Time/Part-Time

Full-time

Regular/Seasonal

Regular

Job Description

General Summary

Performs installation, maintenance and repair of propane and/or oil burning systems, HVAC units, equipment, and appliances for Southern States Cooperative, Inc. (SSC) customers. May also perform repair and maintenance work on diesel or gasoline tanks and equipment. Strictly adheres to government regulations and SSC operating procedures while working independently.

Essential Job Functions -- complexity of essential job functions increases with grade level

Maintain regular communication with facility leadership regarding daily service dispatching for new installation, repair and maintenance of appliances, systems and related equipment. Provide updates and input on installation schedule, job progress, account issues, supply of materials and other critical factors.

Safely install and repair propane, oil burning, diesel and/or gasoline systems, equipment, and appliances according to federal and state codes. Calibrate equipment to proper settings. Effectively utilize HVAC, mechanical, electrical, millwright, plumbing, and other specialized skills and the appropriate tools as determined by the job.

Read and effectively interpret electrical and mechanical blueprints, manuals, engineering specifications, diagrams, meters, gauges, and control panels to perform installations and repair equipment. Gather and analyze information to diagnose malfunctions and troubleshoot systems.

Represent SSC in a positive manner by providing reliable and prompt service to customers. Communicate in a professional and courteous manner. Provide usage instructions for all equipment and appliances serviced. Review account details, collect payments or provide invoices, and confirm future service with customers. Strive to grow and maintain SSC market share through excellent service and customer referrals.

Discuss new equipment sales with current and prospective customers. Conduct site surveys and identify products and equipment to meet capacity needs. Assist customers in making an educated and informed decision by reviewing options and presenting recommendations.

Effectively operate Southern States Cooperative, Inc. (SSC) commercial motor vehicles in compliance with government regulations and SSC policy. Perform routine maintenance and repair to keep vehicles in good working condition.

Depending upon location, may load and deliver supplies of propane and/or other fuels according to standard operating procedures. Handle and lift canisters into truck and/or utilize load hose, meters, gauges, and terminal controls for bulk fuel loading (top load and bottom load). Obtain distribution of fuel from SSC facility or third party terminals.

Prepare and maintain invoices, reports, logs, vehicle and equipment maintenance records and other related documents accurately, neatly, and in a timely manner.

Maintain complete and up-to-date files on parts manuals, service manuals, and service bulletins. Maintain files on all equipment sold including design, bill of materials, follow-up report, guarantee and warranty cards, and records of service.

Ensure that all in-warranty parts are returned to supplier along with proper information in order for location to receive proper credit.

Maintain adequate parts inventory. Assist with taking physical inventory of parts, equipment and merchandise. Adhere to inventory control initiatives. May assist with shipping and/or receiving of related products as determined by business need. Effectively utilize forklift and other material handling equipment according to facility procedures.

Participate in specialized training, certification courses, and/or meetings as requested. Learn and develop techniques to enhance job performance and to stay current on industry safety and operational standards.

Maintain a