Energy Rental Coordinator Rental La Vergne, TN

THOMPSON MACHINERY; La Vergne (TN); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Energy Rental Coordinator to join their dynamic team. In this pivotal role, you will be the primary contact for customers, recommending equipment and service solutions while managing logistics for rentals. Your contributions will help strengthen partnerships and enhance the customer experience through effective communication and collaboration across departments. This position offers a unique opportunity to grow within a supportive environment that values employee development and well-being. If you're ready to make a meaningful impact and advance your career, this role is for you.

Benefits

Various medical plan options

Vision and dental insurance

Employer-paid disability insurance

401k matching

Profit Sharing

Paid Time Off

Tuition Reimbursement

Tool Purchase Assistance

Company Incentive Bonus Program

Financial Wellness programs

Qualifications

• 2+ years of industry experience preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Serve as a key customer contact and consultant for equipment solutions.
• Coordinate logistics for rental quotations and manage inbound leads.
• Ensure compliance with safety and standard processes.

Skills

Excellent communication skills

Strong work ethic

Can-do attitude

Education

Bachelor’s degree in business or related major

Tools

iRental

Job description

Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.

WHAT YOU WILL DO

The Energy Rental Coordinator will serve as a key customer contact and consultant at Thompson. Your responsibilities will include recommending equipment and service solutions, providing customer quotes for field orders, and coordinating the logistics process for rental quotations, reservations, and contracts in our rental department. Additionally, you will also be responsible for managing inbound leads and calling on dormant accounts to retain business. You will coordinate PM service scheduling, execute rental return processes to minimize downtime, and maximize rental asset deployment.

RESPONSIBILITIES

• Serve as a key customer contact and consultant with responsibility for recommending equipment and service solutions
• Provide customer quotes, fulfill orders, and coordinate logistics
• Process rental quotations, reservations, and contracts in iRental
• Manage inbound leads; communicate information with Rental Sales Representatives
• Call on lost and/or dormant accounts to retain business
• Execute rental/return processes to minimize downtime and maximize rental asset deployment
• Partner with all departments at Thompson to ensure excellent customer experience, including seamless communication (internal and external) and ease of doing business
• Ensure safety and standard process compliance to realize effective and efficient operations

WHAT WE EXPECT OF YOU

We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.

Basic Qualifications:

• Bachelor’s degree in business or related major preferred
• Two (2) years of industry experience preferred
• Strong work ethic, can-do attitude, and excellent communications skills

WHAT’S IN IT FOR YOU

At Thompson Machinery, we believe that great benefits are more than just perks—they’re essential for employee well-being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here’s an overview of our benefits, including some that set us apart from our competitors.

The Basics

• Various medical plan options, including a no-cost option
• Vision and dental insurance
• Employer-paid short-term and long-term disability insurance
• Employer-paid basic life insurance
• 401k matching
• Profit Sharing
• 8 paid holidays annually
• Initially up to 15 days of Paid Time Off annually with increase after five years of service
• Employee Assistance Program (EAP)

What Sets Us Apart

• Competitive pay
• Exposure to world-class CAT training and development
• Tuition Reimbursement
• Tool Purchase Assistance to buy high-quality tools at deep discounts
• Annual stipend toward the purchase of work boots
• Company Incentive Bonus Program
• Paid Veteran holiday annually to all service members
• Training and Development programs
• Work uniforms and professional cleaning services
• Financial Wellness programs

Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate’s experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.

Listing is current as of Apr 23, 2025 02:45 PM