Energy Efficiency Scheduling & Lead Generation Coordinator

Willdan Group; Cumberland (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

Willdan Group is seeking a Scheduling Coordinator to support the Operations & Sales Manager and Energy Efficiency Auditors in generating and scheduling leads that convert to energy efficiency projects.

The role splits time between outbound calling and in-field prospecting to meet lead generation goals, with travel up to 80% in Allegany and Garrett Counties as needed. You will coordinate with the sales team, verify eligibility for programs, and maintain accurate call data in the system.

Qualifications

• 1-2+ years of inside or outside sales, call center, or customer service experience.
• 2+ years of sales experience preferred.
• Ability to prioritise multiple projects and tasks to ensure timely delivery of high-quality deliverables.
• Strong phone presence and clear speaking voice.
• Demonstrated ability to collaborate with a wide range of stakeholders in a dynamic growth environment.
• Team player with the ability to work in a fast-paced, entrepreneurial setting.
• Sound business ethics and confidentiality.
• Proficiency in Microsoft Office Applications (Word, PowerPoint, Outlook, Excel, Teams).
• Lighting or Energy Efficiency background preferred but not required.
• Travel: 20% to 80% within Allegany and Garrett Counties.

Responsibilities

• Support and work in collaboration with the sales team to generate qualified leads daily.
• Meet lead generation goals as determined by the Operations & Sales Manager.
• Source new sales opportunities primarily through in-field prospecting and outbound cold calls/emails.
• Communicate and liaise with the sales team to schedule new leads for Sales Team.
• Research prospects, identify key decision makers, and generate interest.
• Verify customer’s eligibility for programs.
• Close sales opportunities from the proposed not-sold pipeline.
• Route qualified opportunities to the appropriate energy efficiency auditor for further development.
• Document as required call data for call campaigns in the appropriate system.
• Distribute program sales leads through accurate data entry per management.
• Represent the company and abide by all safety and employee guidelines.
• Maintain and protect all company equipment issued.

Skills

Sales experience

Phone presence

Collaboration with stakeholders

Team player

Multitasking

Work ethics

Tools

Microsoft Office (Word, PowerPoint, Outlook, Excel, Teams)

Job description

Willdan Group is seeking a Scheduling Coordinator to support the Operations & Sales Manager and Energy Efficiency Auditors in generating and scheduling leads that convert to energy efficiency projects.

The role splits time between outbound calling and in-field prospecting to meet lead generation goals, with travel up to 80% in Allegany and Garrett Counties as needed. You will coordinate with the sales team, verify eligibility for programs, and maintain accurate call data in the system.