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Energy Efficiency Customer Support Specialist

Konsus, Inc. (Superside)

United States

Remote

USD 30,000 - 40,000

Full time

Today
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Job summary

A leading company in energy efficiency is looking for a Remote Customer Support Specialist to provide exceptional service. Responsibilities include assisting customers with program enrollment, visit scheduling, and offering support via phone, chat, and email. Candidates should have a High School Diploma and experience in customer service, aiming for customer satisfaction.

Qualifications

  • Minimum 6 months experience in a customer-facing environment.
  • Ability to type 35+ WPM.
  • Experience handling inbound or outbound voice calls.

Responsibilities

  • Provide customer service and support for energy efficiency programs.
  • Assist with customer enrollment, visit scheduling, and program education.
  • Utilize multiple platforms for customer interactions.

Skills

Customer service
Sales-oriented
Typing

Education

High School Diploma or GED

Job description

A company is looking for a Remote Energy Efficiency Customer Support Specialist.

Key Responsibilities
  • Provide customer service and support for energy efficiency programs
  • Assist with customer enrollment, visit scheduling, and program education
  • Utilize multiple platforms for customer interactions, including phone, chat, and email
Required Qualifications
  • High School Diploma or GED
  • Minimum of 6 months experience in a customer-facing environment
  • Ability to type 35+ WPM
  • Experience handling inbound or outbound voice calls
  • Sales-oriented with a focus on customer satisfaction
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