Energy Efficiency Customer Support Specialist

Konsus, Inc. (Superside); United States; Remote; USD 30,000 - 40,000; Full time

Job summary

A leading company in energy efficiency is looking for a Remote Customer Support Specialist to provide exceptional service. Responsibilities include assisting customers with program enrollment, visit scheduling, and offering support via phone, chat, and email. Candidates should have a High School Diploma and experience in customer service, aiming for customer satisfaction.

Qualifications

• Minimum 6 months experience in a customer-facing environment.
• Ability to type 35+ WPM.
• Experience handling inbound or outbound voice calls.

Responsibilities

• Provide customer service and support for energy efficiency programs.
• Assist with customer enrollment, visit scheduling, and program education.
• Utilize multiple platforms for customer interactions.

Skills

Customer service

Sales-oriented

Typing

Education

High School Diploma or GED

Job description

A company is looking for a Remote Energy Efficiency Customer Support Specialist.

Key Responsibilities

• Provide customer service and support for energy efficiency programs
• Assist with customer enrollment, visit scheduling, and program education
• Utilize multiple platforms for customer interactions, including phone, chat, and email

Required Qualifications

• High School Diploma or GED
• Minimum of 6 months experience in a customer-facing environment
• Ability to type 35+ WPM
• Experience handling inbound or outbound voice calls
• Sales-oriented with a focus on customer satisfaction