Energy Delivery Specialist - Insight FS - Antigo, WI

FS System; Wausau (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Energy Delivery Specialist to ensure safe and efficient delivery of energy products. This role involves collaborating with sales teams to boost product sales, managing customer communications, and maintaining delivery equipment. The ideal candidate will have a strong focus on customer satisfaction and safety, alongside a valid CDL license with necessary endorsements. Join a dynamic team dedicated to providing exceptional service in the energy sector, and help us exceed customer expectations while promoting a positive company image.

Qualifications

• 1-3 years of truck driving or bulk transport delivery experience.
• Must possess a Class A or B CDL with endorsements.

Responsibilities

• Safely delivers energy products while exceeding customer expectations.
• Responds to complaints and ensures satisfactory settlements.

Skills

Communication Skills

Customer Focus

Decision Making

Collaboration

Education

High School Diploma or Equivalent

Tools

Delivery Truck

Job description

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Energy Delivery Specialist - Insight FS - Antigo, WI

InsightFS is headquartered in Jefferson, Wisconsin with 23 branches across the state and upper peninsula of Michigan. Insight FS has 430+ employees (including seasonal workers) and approximately 50,000 customers. The cooperative does business in agronomy, agri-finance, precision agriculture, nutrient management, energy, feed, grain, and turf. InsightFS is part of the GROWMARK System, an agricultural cooperative serving more than 100,000 customers across North America and Ontario, Canada.

PURPOSE AND SUMMARY STATEMENT

Accomplishes safe delivery of energy products while meeting or exceeding the customer’s expectations. Achieves customer retention through effective communication and account management.

ESSENTIAL JOB FUNCTIONS

1. Works with other company salesmen to increase sales of energy products.
2. Responds to all complaints and follows through to ensure satisfactory settlement.
3. Efficiently delivers energy products to exceed customer/company expectations.
4. Updates and apprises management of all business-related customer communications.
5. Monitors and controls product shrink to acceptable levels as outlined in company policy.
6. Ensures all delivery equipment is in safe working condition; Keeps daily truck inspection records and HOS records.
7. Adheres to and supports the company credit policy, checking credit history of patron before making a delivery, and explaining policy to new customers.

OTHER JOB FUNCTIONS

1. Keeps rolling stock equipment, bulk plant area, and office clean and properly maintained to promote a positive company image.
2. Follows GROWMARK’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.
3. Performs all other duties as assigned.

REQUIREMENTS

1. Normally requires a high school diploma or the equivalent thereof, and 1 - 3 years or more of truck driving and/or bulk transport delivery related work experience to demonstrate knowledge to successfully deliver products to customers.
2. Must possess and maintain a Class A or B CDL driver’s license with air brakes, hazmat, and tanker endorsements and satisfactory driving record. Valid medical card is an additional requirement.
3. Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development.
4. Available to work scheduled deliveries during the work week and scheduled nights/weekends as business conditions warrant.
5. Frequently exposed and required to work in extreme weather conditions (heat, cold, wet, etc.), as well as working at various heights or elevated platforms.
6. Ability and willingness to participate in required training that may include education on GROWMARK’s policies and procedures and additional training as it relates to the requirements of the position.

We are an equal opportunity employer, including protected veterans and qualified individuals with disabilities. Employment is contingent upon receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.