Energy Account Manager

Resource Innovations; San Juan (PR); Hybrid; USD 85,000 - 90,000; Full time

Benefits offered by this job

401(k) match

Medical/Dental/Vision

Parental leave

Paid time off

Employee assistance program

Commuter benefits

Job summary

Resource Innovations in Puerto Rico seeks an Energy Account Manager to support commercial and industrial utility customers in implementing energy-saving projects, from lighting upgrades to HVAC and process equipment. You will manage end-use accounts, identify opportunities, and coordinate with utility representatives, customers, and contractors.

This role requires 4+ years in engineering or technical sales, strong knowledge of mechanical and electrical systems, and excellent communication.

Qualifications

• 4+ years in engineering, technical sales or outreach.
• Strong understanding of mechanical and electrical systems for commercial/industrial facilities.
• Excellent communication and presentation skills.

Responsibilities

• Provide program-level support to clients, customers, and contractors.
• Develop a strategic sales plan to maximize energy savings delivery.
• Identify energy-saving projects through discussions, site visits, and reviews of available data.
• Proactively manage projects and forecast opportunities in a CRM.

Skills

Account management

Sales engineering

CRM software

Communication skills

Education

Engineering degree

Tools

Microsoft Office 365

CRM software

Job description

Resource Innovations is seeking an Energy Account Manager to join our growing team in Puerto Rico. As an Energy Manager with Resource Innovations, you will assist commercial and industrial utility customers implement energy-saving projects (e.g. upgrades to the facilitys lighting, HVAC, refrigeration, compressed air, process equipment systems) by providing end-use customer account management, project identification, evaluation, and management services for utilities. Energy Managers (i.e., account manager / sales engineers) work directly with utility client account managers and their commercial and industrial customers to promote the program, drive participation, and maximize energy savings to achieve program goals. The Energy Manager team collaborates with the engineering and business management teams to deliver a complete suite of program services to our clients.Resource Innovations (RI) is a women-led energy transformation firm focused on impact . Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.Duties and ResponsibilitiesProvide program-level support to the client, customers, and contractorsThink big picture and support the goal to influence customers to be energy efficientDemonstrate emotional intelligence and listening skills, and make wise recommendations/decisions quickly, despite ambiguityServe as a trusted advisor and communications liaison to external teams (utility representatives, utility customers and contractors) and internal teams (business management and engineering)Earn and maintain client and customer trust to continually build relationships and implement energy savings recommendationsDevelop a strategic sales plan with strategies and tactics to maximize the delivery of savings for your service areaMaximize program participation, identify project opportunities, provide immediate program, business, and technical services to customersProactively find and deliver value – anticipate current and future program needs whenever possibleTrack outreach interactions and forecasted projects in a CRMProactively manage projects that begin to stagnate and take appropriate action to close the projectAssist customers in identifying and managing projectsIdentify energy-saving projects through discussions with customers and contractors, review of available information (e.g., BAS screenshots, controls sequences, PIDs, drawings, and nameplate photos), on-site visits, etc.Recognize opportunities to involve engineers to assist with project identification for more complex systemsEffectively screen opportunities to ensure project eligibility and viabilityCommunicate the value of identified projects to motivate and influence the customers decision-making processAssist customers in prioritizing and managing the collection of identified energy-saving opportunitiesEliminate customer barriers to project implementation.Other duties as assigned.RequirementsAcademic degree in engineering, or similar technical discipline4+ years of work experience in applicable application engineering, technical sales or outreach position, highly desirableA strong understanding of mechanical and electrical systems for commercial and industrial facilities: HVAC, lighting, motors, compressed air, refrigerationAbility to distill complex ideas into concise conversation/emailsExcellent communication and presentation skillsAbility to develop customer relationships effectively and easilyDemonstrated proficiency with Microsoft Office 365 suite of programsAbility to work remotely and manage multiple projects while meeting deliverable deadlines and budgetsMust be able to travel locally (within Puerto Rico) up to approximately 50% of the timeInterest in sustainability and passionate about making a meaningful impact on the environmentPreferred skills, education and experienceMechanical engineering degreeCEM, CEA, or CBCP or similar credentialsPE - Mechanical Engineering in HVAC and Refrigeration or Thermal and Fluid SystemsCRM software and reportingAbout Resource InnovationsResource Innovations (RI) is a women-led energy transformation firm focused on impact . Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.Compensation & BenefitsResource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is:$84,900.00-$90,000.00In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location.At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes paid vacation, paid sick time, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required.The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.