Energetic Treats Crew Member

Workstream; Reading (Berks County); On-site; USD 16,531 - 20,664; Full time

Job summary

Dairy Queen is seeking a positive, energetic Crew Member/Chill Staff for fast-paced service focused on delivering exceptional customer experiences. You will assemble and present treat orders, stock and clean the dining area, and maintain all safety standards.

Roles emphasize teamwork, accurate order preparation, and proactive customer assistance, with duties including equipment operation and end-of-day cleaning. Ideal candidates thrive in busy environments and uphold hygiene and quality.

Qualifications

• Candidates should communicate clearly and politely with customers and co-workers.
• Ability to work in a fast-paced environment while following health and safety standards.
• Must maintain cleanliness in all areas and stock items as needed.

Responsibilities

• Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
• Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately.
• Be pleasant and alert to customer needs.
• Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards.
• Work as a "team" member to assure constant and consistent quality, service, cleanliness and value to each customer.
• Clean work area, organize and stock needed items. Move various treat, paper and cleaning items from other sections of building (or outside building) to immediate work area.
• Stocks and executes proper rotation of products.
• Completes assigned prep work for stocking and set up of chill area.
• Controls food production process.
• Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager or shift leader.
• Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks.
• Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
• Informs immediate supervisor promptly of all problems or unusual matters of significance.
• Performs other duties and responsibilities as requested by management staff or shift leaders.

Skills

Customer service

Communication

Team player

Attention to detail

Job description

Dairy Queen is seeking a positive, energetic Crew Member/Chill Staff for fast-paced service focused on delivering exceptional customer experiences. You will assemble and present treat orders, stock and clean the dining area, and maintain all safety standards.

Roles emphasize teamwork, accurate order preparation, and proactive customer assistance, with duties including equipment operation and end-of-day cleaning. Ideal candidates thrive in busy environments and uphold hygiene and quality.