Energetic Sports Retail Associate - Create Fan Experiences

Rally House; Newtown (CT); On-site; USD 19,000 - 21,000; Part time

Job summary

Rally House in Newtown, CT is seeking a Teammate to deliver a welcoming and engaging shopping experience while completing daily tasks with care and consistency. This role contributes to sales, merchandising, and operations through teamwork, attention to detail, and initiative, helping create a positive store environment and representing the Rally House brand.

The successful candidate will work on the sales floor, assist customers, maintain clean fixtures, and support promotions and events to

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery).
• Support floor moves and transitions under leadership guidance.
• Maintain clean, organized fixtures and back-of-house areas.
• Protect brand standards through attention to detail.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and resolve when needed.
• Represent Rally House with enthusiasm and professionalism.
• Contribute to daily sales goals through service behaviors.
• Support promotions, launches, and event execution.
• Take ownership of personal performance metrics (conversion, UPT, AT)

Skills

Communication skills

Team oriented

Customer service

Time management

Job description

Rally House in Newtown, CT is seeking a Teammate to deliver a welcoming and engaging shopping experience while completing daily tasks with care and consistency. This role contributes to sales, merchandising, and operations through teamwork, attention to detail, and initiative, helping create a positive store environment and representing the Rally House brand.

The successful candidate will work on the sales floor, assist customers, maintain clean fixtures, and support promotions and events to