Energetic Retail Teammate - Fan Experience

Rally House; Hulen (OK); On-site; USD 18,000 - 21,000; Full time

Job summary

Rally House in Oklahoma is seeking a Teammate to deliver a welcoming and engaging experience for guests while completing daily tasks with care and consistency. This role contributes to sales, merchandising, and operations through strong teamwork, attention to detail, and initiative.

Must be at least 16 years old; prior customer-facing experience is preferred. The position emphasizes energy, professionalism, and a fun, sports-loving environment.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and escalate when needed.
• Represent Rally House with enthusiasm and professionalism.
• Contribute to daily sales goals through service behaviors.
• Support promotions, launches, and event execution.
• Take ownership of personal performance metrics (conversion, UPT, AT).
• Ability to work effectively in a fast-paced, team-oriented environment,Clear and effective communication skills,Enthusiastic attitude with a passion for sports and retail,Time management skills with the ability to prioritize tasks.

Skills

Social

Customer Centric

Action Oriented

Job description

Rally House in Oklahoma is seeking a Teammate to deliver a welcoming and engaging experience for guests while completing daily tasks with care and consistency. This role contributes to sales, merchandising, and operations through strong teamwork, attention to detail, and initiative.

Must be at least 16 years old; prior customer-facing experience is preferred. The position emphasizes energy, professionalism, and a fun, sports-loving environment.