Energetic Restaurant Server | Beverage & Guest Experience

Ensemble; Menlo Park (CA); Presencial; USD 25.000 - 36.000; Tempo integral

Resumo da vaga

Ensemble in Menlo Park, CA is seeking an energetic Server to join our hospitality team. As the face of our restaurant, you will deliver exceptional guest experiences through friendly service, beverage and food knowledge, and efficient order management.

You will greet guests, take orders with Aloha, Micros, or OpenTable, upsell cocktails, wines and specialties, handle transactions, and maintain cleanliness while upholding food safety.

Qualificações

• Previous food service experience in a restaurant setting.
• Fine dining experience is a plus.
• Familiar with POS systems Aloha POS, Micros POS or OpenTable for order entry and sales processing.
• Strong knowledge of beverage service including spirits, wine, cocktails, and drink presentation techniques.
• Demonstrated ability to manage multiple tables efficiently through excellent time management skills.
• Experience with food handling, sanitation practices, and food safety regulations to ensure guest safety.
• CA Food Handlers and RBS required upon hire.

Responsabilidades

• Greet guests warmly upon arrival and provide attentive, personalized service throughout their dining experience.
• Take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or OpenTable, ensuring clear communication with kitchen staff and bar team.
• Serve food and drinks promptly while maintaining high standards of presentation and quality.
• Upsell menu items including cocktails, wines, spirits, and specialty dishes to enhance guest satisfaction and increase sales.
• Process all transactions efficiently, including cash handling, credit card processing, and managing sales transactions with POS systems.
• Maintain cleanliness and sanitation standards in accordance with food safety regulations; handle food properly during service.
• Assist with food preparation when necessary and support kitchen staff to ensure smooth operations during busy periods.
• Foster positive guest relations by providing excellent customer service, addressing concerns promptly, and ensuring a welcoming atmosphere.
• Manage guest inquiries about menu items such as wine knowledge or cocktail ingredients to enhance their dining experience.

Conhecimentos

POS systems knowledge

Beverage service knowledge

Customer service

Time management

Food safety awareness

Formação

CA Food Handlers Certification

Responsible Beverage Service (RBS) certification

Ferramentas

Aloha POS

Micros POS

OpenTable

Descrição da vaga

Ensemble in Menlo Park, CA is seeking an energetic Server to join our hospitality team. As the face of our restaurant, you will deliver exceptional guest experiences through friendly service, beverage and food knowledge, and efficient order management.

You will greet guests, take orders with Aloha, Micros, or OpenTable, upsell cocktails, wines and specialties, handle transactions, and maintain cleanliness while upholding food safety.