Energetic Guest-Facing Crew Member

Dairy Queen; Johnson City (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Dairy Queen in Johnson City, TX is seeking Team Members to support daily operations and ensure quality guest service. You will engage with customers, handle transactions, and help maintain a clean, organized dining area.

This role emphasizes speed, accuracy, and a positive attitude in a fast-paced environment, with opportunities to grow as part of a friendly crew. Must be 16 or older and ready to learn.

Qualifications

• Have excellent customer service skills, including strong verbal communications skills.
• Be able to perform under pressure in a high volume restaurant, including moving and responding quickly for long periods of time.
• Be able to stand for long periods of time and lift up to 25 lbs.
• Be able to move and respond quickly to various requests and commands, read order monitors and communicate clearly and effectively with customers and co-workers.
• Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness

Responsibilities

• Communicates clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
• Is pleasant and alert to customer needs.
• Greets guests as they enter the restaurant.
• Initiates and completes customer transactions quickly and accurately.
• Processes customer transactions and maintains an accurate cash drawer throughout shift.
• Assembles and delivers order to customers quickly and efficiently.
• Keeps entire work area clean and sanitary throughout shift.
• Prepares products quickly and accurately, while following all preparation, health and safety standards and guidelines when needed.
• Operates and maintains food/drink/treat related equipment and registers properly and safely.
• Completes assigned prep work for stocking and set up of work area.
• Stocks and executes proper rotation of products.
• Assists with end of day cleaning.
• Works as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
• Washes counters, tables, restrooms, trash receptacles; gathers trash and removes it from dining/service areas to proper receptacle; sweeps, mops, stocks and performs other cleaning tasks.
• Informs immediate supervisor promptly of all problems or unusual matters of significance.
• Performs other duties and responsibilities as requested by management staff or shift leaders.

Skills

Customer service

Verbal communication

Teamwork

Stamina

Order monitoring

Hygiene

Positive attitude

Job description

Dairy Queen in Johnson City, TX is seeking Team Members to support daily operations and ensure quality guest service. You will engage with customers, handle transactions, and help maintain a clean, organized dining area.

This role emphasizes speed, accuracy, and a positive attitude in a fast-paced environment, with opportunities to grow as part of a friendly crew. Must be 16 or older and ready to learn.