Energetic Guest Service Team Member

Dairy Queen; Brady (TX); On-site; USD 15,154,000 - 20,664,000; Full time

Job summary

Dairy Queen in Brady, TX is hiring Team Members to deliver friendly service and high-quality treats in a fast-paced setting. You will engage with customers, assemble orders, and ensure orders meet restaurant standards for quality and excellence.

As a Team Member you will greet guests, handle transactions, keep the work area clean, and follow safety guidelines while collaborating with the team to provide consistent, great service to every customer.

Qualifications

• Have excellent customer service skills, including strong verbal communications skills.
• Be able to perform under pressure in a high volume restaurant, including moving and responding quickly for long periods of time.
• Be able to stand for long periods of time and lift up to 25 lbs.
• Be able to move and respond quickly to various requests and commands, read order monitors and communicate clearly and effectively with customers and co-workers.
• Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness

Responsibilities

• Communicates clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
• Is pleasant and alert to customer needs.
• Greets guests as they enter the restaurant.
• Initiates and completes customer transactions quickly and accurately.
• Processes customer transactions and maintains an accurate cash drawer throughout shift.
• Assembles and delivers order to customers quickly and efficiently.
• Keeps entire work area clean and sanitary throughout shift.
• Prepares products quickly and accurately, while following all preparation, health and safety standards and guidelines when needed.
• Operates and maintains food/drink/treat related equipment and registers properly and safely.
• Completes assigned prep work for stocking and set up of work area.
• Stocks and executes proper rotation of products.
• Assists with end of day cleaning.
• Works as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.

Skills

Customer service

Verbal communication

Teamwork

Politeness

Job description

Dairy Queen in Brady, TX is hiring Team Members to deliver friendly service and high-quality treats in a fast-paced setting. You will engage with customers, assemble orders, and ensure orders meet restaurant standards for quality and excellence.

As a Team Member you will greet guests, handle transactions, keep the work area clean, and follow safety guidelines while collaborating with the team to provide consistent, great service to every customer.