Energetic Casino Bartender – Fast-Paced Craft Cocktails

PENN Entertainment, Inc.; Toledo (OH); Híbrido; USD 17 000 - 30 000; Tempo integral

Resumo da oferta

PENN Entertainment is seeking a casino beverage staff member to deliver fast, friendly service and engage guests professionally. You will monitor guest alcohol consumption, promote events, and work closely with beverage servers and supervisors in a fast-paced environment.

Ideal candidates have excellent customer service and communication skills, basic money handling ability, and knowledge of cocktail ingredients.

Qualificações

• Requires excellent customer service and communication skills.
• Must be able to count money and give correct change.
• Knowledge of cocktail ingredients and proper mixing and pouring techniques.

Responsabilidades

• Monitor guest consumption of alcohol and intervene as needed per guidelines.
• Provide fast, friendly beverage service to casino guests and beverage servers.
• Promote casino events and programs; act as ambassador at functions.
• Maintain clean and stocked workstation per health and safety guidelines.

Conhecimentos

Customer service

Communication

Money handling

Teamwork

Cocktail knowledge

Formação académica

High school diploma or equivalent

Ferramentas

POS System

Descrição da oferta de emprego

Introduction

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Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

ClickHEREto discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Monitoring guest consumption of alcohol andintervenesas needed according to guidelines

• Serving as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos

• Promoting casino events and programs

• Providing personalized service and uses guest name

• Resolving service problems according to guidelines

• Providing fast, friendly, professional beverage service to casino guests and beverage servers. (e.g., 2 minute or less production cycle for 15 drink tray)

• Preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with beverage servers, and presenting drinks to guests or servers as required

• Slicing and pitting fruit as required

• Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures

• Operating a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounting for all cash, charge and complimentary sales according to established procedures; maintaining integrity of all financial controls and responsibilities.

• Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor

• Maintaining a clean and stocked workstation in accordance with established health and safety guidelines

Requirements

• Must be 21 years of age

• High school diploma or equivalent

• Excellent customer service/communication skills

• Count money and change correctly

• Knows cocktail ingredients and proper mixing and pouring techniques

• Available to work required schedule which may include nights, weekends, holidays and overtime as needed

• Must meet professional appearance standards as prescribed by company policy

• Must be physically mobile with reasonable accommodation

• Must be able to respond to visual and oral cues

• Able to work in constricting areas

• Able to tolerate noise and bright lights

• Able to work at a fast pace in often crowded/noisy environment

• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

• Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke.