Energetic Bar Server — Upsell & Top-Notch Guest Service

Live! Hospitality & Entertainment; Washington (District of Columbia); Vor Ort; USD 11.365 - 16.186; Teilzeit

Zusammenfassung

A popular entertainment venue in Washington is seeking a Server to provide exceptional service to guests. The role requires greeting guests, taking orders, and serving food and beverages while ensuring guest satisfaction. Ideal candidates should have at least 1 year of serving experience in a fast-paced environment and fluency in English. The position offers $10.00 per hour plus tips, with a requirement to work nights, weekends, and holidays.

Qualifikationen

• At least 1 year of serving in a fast-paced food and beverage venue, preferably nightlife.
• Must speak fluent English; other languages preferred.
• Alcohol awareness certification or food service permit as required.

Aufgaben

• Greet guests and take food/beverage orders promptly.
• Serve cocktails and menu items while up-selling.
• Monitor guest behavior regarding alcohol consumption.

Jobbeschreibung

Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times. Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferrably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.

This is a tipped position. The hourly rate is $10.00 per hour plus tips.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.