Endpoint Engineering Staff Engineer
Dallas, TX, Phoenix, AZ- Onsite from day 1
Hire type: fulltime
110K/annum + Benefits- Max
Job Description:
- Lead complex Endpoint Engineering and AVD initiatives with minimal supervision from design through deployment and operational support.
- Engineer, administer, troubleshoot, and optimize Azure Virtual Desktop environments, including host pools, session hosts, golden images, FSLogix, storage, performance, and user experience.
- Use Nerdio, Intune, MECM, Azure, Active Directory, Entra ID, and Group Policy to manage endpoint and virtual desktop platforms.
- Improve reliability, security, automation, monitoring, recovery procedures, and operational standards for AVD and endpoint services.
- Support endpoint modernization efforts including Intune, Autopilot, Windows lifecycle management, compliance baselines, application deployment, and cloud-managed endpoint capabilities.
- Provide advanced support for MECM/SCCM packaging, software deployment, patching coordination, endpoint configuration, and troubleshooting.
- Partner with security, infrastructure, desktop support, vendors, and business stakeholders to resolve complex endpoint, VDI, identity, and application delivery issues.
- Develop and maintain technical documentation, standards, runbooks, diagrams, scripts, and repeatable operational procedures.
- Evaluate solution designs, integrations, automation options, risks, costs, and long-term supportability.
- Mentor engineers and support teams by sharing technical knowledge and promoting consistent engineering practices.
- Provide Tier 3/Tier 4 escalation support for complex endpoint, AVD, application, identity, and user experience issues.
- Support risk management, regulatory compliance, change management, and protection of systems and data.
- Complete work in a timely and accurate manner while providing clear communication and strong customer service.
The above job description is a summary of the job responsibilities and is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform tasks and other duties as assigned by their manager.
Qualifications
- 7+ years of related experience in Endpoint Engineering, End User Computing, Infrastructure Engineering, Cloud Engineering, IT App Support, IT Development, IT Networking, or a similar technical field.
- Bachelor's degree in related field required or equivalent experience.
- Advanced hands-on experience with Microsoft Azure Virtual Desktop, including host pools, session hosts, image management, FSLogix, storage, monitoring, troubleshooting, and operational support.
- Advanced experience with Nerdio, Intune, MECM/SCCM, Azure, Windows endpoint configuration, application deployment, patching, compliance baselines, and endpoint lifecycle management.
- Advanced working knowledge of Active Directory, Entra ID/Azure AD, Group Policy, identity integration, access management, and related troubleshooting.
- Advanced experience with PowerShell scripting, automation, configuration management, endpoint remediation, and repeatable support workflows.
- Experience supporting secure and compliant endpoint environments, including IT controls, audit support, change management, security baselines, and regulated technology environments.
- Proven experience leading cross-functional technical workstreams and managing multiple complex initiatives.
- Advanced communication, troubleshooting, documentation, and stakeholder management skills.
- Ability to work collaboratively while providing technical leadership on complex Endpoint Engineering and AVD initiatives.
- Financial Services or Banking experience preferred.
- May require up to 25% travel.