Endpoint Engineer - 1071

Quantinuum; United States; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Quantinuum is seeking an experienced Endpoint Engineer to support a heterogeneous desktop and mobile environment across Windows, macOS, and Linux. You will manage imaging, deployment, patching, and MDM, collaborating with global IT teams to uphold security and reliability.

The role reports to IT Engineering and offers a hybrid work setup with potential remote days. A U.S. Person is required due to contractual obligations.

Qualifications

• Minimum 5+ years in heterogenous desktop and endpoint administration.
• Experience with desktop imaging, deployment, and patch management.
• Experience as an endpoint engineer, preferably with MDM.
• U.S. Person: citizen, permanent resident or green card holder.

Responsibilities

• Install, configure, and maintain desktop hardware and software across OSs.
• Deploy and manage MDM to secure mobile devices.
• Perform regular updates, patches, and system optimizations.
• Troubleshoot desktop and mobile device issues and provide timely resolutions.
• Collaborate with IT teams to integrate endpoints with network and apps.
• Create and maintain endpoint-related documentation.
• Plan and implement desktop/mobile infrastructure projects.
• Stay current with endpoint technologies and security practices.

Skills

Endpoint administration

MDM (Mobile Device Management)

Imaging & deployment

Patch management

Desktop OS (Windows/macOS/Linux)

Troubleshooting

Documentation

Intune

Active Directory

Defender for Endpoint

Entra

Education

High School Diploma/GED

Tools

Intune

Active Directory

Defender for Endpoint

Entra

Job description

Endpoint Engineer - 1071 at Quantinuum, US Broomfield, CO (remote). A mid-level full time position in the IT Support Services team, listed under software engineering.

We are seeking an Endpoint Engineer in our Broomfield, CO, Location. Quantinuum believes that employees work better, more efficiently and more collaboratively in close proximity to other employees, where ideas can be exchanged readily, and decisions can be made more quickly for the benefit of the Company and our customers. All employees should work at their assigned location; however, this role may offer the opportunity to work remotely up to 2 days per week, with approval.

The Endpoint Engineer will function as a seasoned and proven endpoint engineer on the support services team to ensure our endpoint infrastructure is consistently up-to-date, stable, and aligned with IT best-practices and our information security program. This role will report to the IT Engineering Manager and work in partnership with our global IT organization, including engineering, enterprise apps, and the support team. In this role, you will oversee our endpoint infrastructure and systems and ensure standards are upheld and implemented consistently and uniformly across the global enterprise. Your primary responsibilities will include endpoint configuration and management, patch management, desktop image creation, management and deployment, and application packaging and deployment, among others. While many of our endpoints are or will be supported through Microsoft-centric technologies (e.g., Entra, Active Directory, Intune, and Defender for Endpoint (DfE)) our environment is heterogeneous and includes Mac and Linux endpoints as well.

Your hands-on expertise will be critical in helping to execute an enterprise-wide IT strategy and roadmap that is aligned and positioned to innovate and deliver compelling business value on a global scale. You will work to ensure stakeholders have access to our systems and services whenever and wherever they need them.

Responsibilities

• Install, configure, and maintain desktop hardware and software, including operating systems, applications, and drivers.
• Deploy and manage Mobile Device Management (MDM) solutions to secure and control mobile devices, including smartphones and tablets.
• Perform routine maintenance tasks, such as software updates, patches, and system optimizations, for both desktops and mobile devices.
• Troubleshoot desktop hardware and software issues, as well as mobile device-related problems, providing timely resolution to minimize downtime.
• Respond to user support requests and provide technical assistance to resolve desktop and mobile device issues.
• Collaborate with other IT teams to ensure seamless integration of desktop and mobile systems with network infrastructure and enterprise applications.
• Create and maintain documentation related to desktop configurations, mobile device policies, and troubleshooting steps.
• Assist in the planning and implementation of desktop and mobile device infrastructure projects, such as hardware refresh cycles and software upgrades.
• Stay current with emerging technologies and industry trends related to desktop computing and mobile device management.
• Proactively engage with leadership, stakeholders, and end users to foster a culture built on collaboration, teamwork, and continuous improvement.

Requirements

• High School Diploma/ GED minimum
• Minimum 5+ years' experience in heterogenous desktop and endpoint administration, with a focus on enterprise-level and geographically distributed environments.
• Minimum 5+ years' experience and expertise in desktop imaging, deployment, and patch management including reconfiguring, pruning services, and optimizing performance.
• Proven experience as an endpoint engineer or similar role, preferably with experience in Mobile Device Management (MDM).
• Due to Contractual requirements, must be a U.S. Person defined as, U.S. citizen permanent resident or green card holder, workers granted asylum or refugee status.