Endpoint Administrator

EMCOR Group; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading construction and services company in Phoenix, AZ is seeking an experienced Endpoint Administrator. This critical role focuses on designing, implementing, and managing enterprise-level endpoint solutions using Microsoft Intune. Responsibilities include resolving complex IT issues, managing configurations, and providing expert support. Candidates should have at least 3 years of experience in Windows device management and a commitment to customer service. This position offers opportunities for innovation and collaboration within a dynamic environment.

Qualifications

• Minimum of 3 years of experience managing Windows devices with Microsoft Intune.
• Experience with imaging and Windows Autopilot provisioning.
• Proficiency in scripting languages for task automation.

Responsibilities

• Design, test, and deploy enterprise-scale endpoint solutions.
• Resolve IT tickets escalated from company IT teams.
• Document endpoint configurations and changes.

Skills

Microsoft Intune

Windows device management

Scripting languages (PowerShell, PSADT)

Imaging

Problem-solving

Communication

Education

Associate’s degree in IT, Computer Science, or a related field

Job description

About Us

A Fortune 500® company, EMCOR Group, Inc. (NYSE: EME) is a leader in mechanical and electrical construction, industrial and energy infrastructure, and building services. EMCOR companies plan, install, operate, maintain, and protect the sophisticated and dynamic systems that create facility environments—such as electrical, mechanical, lighting, air conditioning, heating, security, fire protection, and power generation systems—in virtually every sector of the economy and for a diverse range of businesses, organizations, and government.

Job Summary

EMCOR Group, Inc. seeks an Endpoint Administrator for a critical role responsible for designing, implementing, and maintaining enterprise‑level endpoint solutions to ensure security, performance, scalability, and seamless operations. This position focuses on managing and resolving complex IT tickets from our network of over 150 IT professionals while collaborating with local IT teams and other stakeholders across EMCOR’s 100 operating companies. The Endpoint Administrator will leverage Microsoft Intune for device management across Windows, iOS, and Android platforms, performing basic design and advanced troubleshooting to support our business objectives.

Essential Duties & Responsibilities

• Design, test, validate, and deploy enterprise-scale endpoint solutions, including device configurations, OS deployments, and software distribution using Microsoft Intune.
• Triage and resolve complex IT tickets escalated from operating company IT teams, ensuring timely and effective solutions.
• Create and maintain standardized configurations for desktops, laptops, and mobile devices, ensuring compatibility with existing and new hardware.
• Document endpoint environments, configurations, deployments, and changes to maintain a clear and accurate knowledge base.
• Support pilot programs to evaluate new technologies and ensure compatibility with existing infrastructure.
• Provide escalated support and troubleshooting for complex endpoint issues, serving as a subject matter expert for endpoint management.
• Automate routing tasks using scripting languages (e.g., PowerShell, PSADT) to improve efficiency.
• Package and deploy Win32 applications via Intune and Patch My PC, ensuring seamless software distribution.
• Stay current with industry trends by participating in conferences, workshops, and training.
• Conduct regular knowledge-sharing sessions with internal teams to promote best practices and new technologies while fostering innovation and collaboration across the organization.

Qualifications

• Minimum of 3 years of experience managing Windows devices with Microsoft Intune, including MAM/MDM administration.
• Minimum of 3 years of experience with imaging and Windows Autopilot provisioning.
• Associate’s degree in IT, Computer Science, or a related field (preferred); equivalent experience considered.
• Expertise in operating systems, including Windows 11, iOS, macOS, and Android.
• Advanced knowledge of Apple Business Manager (Automated Device Enrollment, VPP applications) and Android Zero‑touch enrollment.
• Proficiency in scripting languages (e.g., PowerShell, PSADT) for task automation.
• Experience packaging and deploying Win32 applications via Intune and Patch My PC.
• Strong problem solving, decision making, and troubleshooting skills.
• Self‑motivated with the ability to work independently or collaboratively in a team environment.
• Excellent communication skills to interact effectively with personnel at all levels.
• Commitment to delivering exceptional customer service and maintaining positive interpersonal relationships.

Equal Opportunity Employer

Equal Opportunity Employer / Veterans / Disabled