Endoscopy Assistant

MNGI; Vadnais Heights (MN); On-site; USD 30,000 - 34,000; Part time

Benefits offered by this job

401(K) with Company Match

Profit Sharing

Generous PTO and Holiday Pay

Floating Holiday

Short & Long-Term Disability

Paid Leave and Disability

Discretionary Bonus

Job summary

MNGI Digestive Health is seeking a part-time Front Desk/Patient Services role at the endoscopy center in Minnesota. The position entails greeting patients, checking in appointments, handling forms with HIPAA compliance, and maintaining a welcoming lobby.

Responsibilities include assisting with daily living activities, safeguarding patient privacy, documenting care, and supporting discharge processes. CPR and BLS certifications are required or obtainable through the employer.

Qualifications

• High school diploma or equivalent required; healthcare education preferred.
• CPR certification required or willing to obtain within 3 months of start date.
• BLS Certification required; ability to gain certification provided by employer within 3 months of start date.

Responsibilities

• Greet patients and visitors.
• Check in all appointments that occur at the endoscopy center.
• Assist patients with completing forms while protecting HIPAA.
• Maintan a clean, presentable lobby area and assist with questions.
• Observe patient privacy and confidentiality.
• Assist with activities of daily living and mobility needs.
• Provide emotional support to patients and visitors.
• Document care accurately and promptly.
• Prepare procedure rooms with equipment and supplies.
• Escort patients to and from procedure rooms.

Skills

Customer Service

Public Safety

Infection Prevention

Detail oriented

Active listening

Self-starter

Multitasking

Education

High school diploma or equivalent

CPR certification (within 3 months)

BLS Certification

Job description

• Schedule: Part-time 0.9FTE (36 hours/week). 4 days a week, 9 hour shift.
• Salary Range: Starting range $21.50 - $24.72/hour (Where an applicant may fall on the salary range will vary based on a variety of factors, including but not limited to experience & education)
• Retirement: 401(K) with Company Match, Profit Sharing
• Time Off: Generous PTO, Holiday Pay, Floating Holiday
• Disability Coverage: Short & Long-Term Disability
• Family Support: Paid Leave and Disability
• Performance Incentive: Discretionary Bonus Based on Company, Department, and Individual Goals

Key Responsibilities

Front Desk

• Greet patients and visitors
• Check in all appointments that occur at the endoscopy center.
• Assist patients with completing necessary forms while maintaining patient confidentiality in accordance with HIPAA and practice regulations.
• Assist patients and visitors with questions and concerns
• Maintain a clean and presentable lobby area.
• Greet and room patients.
• Safeguard patient privacy and confidentiality
• Assist patients with activities of daily living (ADLs), including dressing and toileting, as well as supporting mobility needs such as ambulation and transfers between stretchers, chairs, wheelchairs, and vehicles.
• Provide emotional support and companionship to patients and visitors
• Observe and report changes in patients’ condition to nursing staff.
• Document care provided accurately and promptly.
• Assist patients during the discharge process
• Clean and prepare patient areas, including disinfecting stretchers, remaking beds, and turning over rooms, while maintaining cleanliness of the restrooms and exam rooms according to Endoscopy and Infection Control Policies to ensure a safe, sanitary environment.
• Monitor, organize, and restock medical and personal care supplies in patient rooms, nursing stations, supply carts, and storage areas, ensuring inventory levels are adequate and up-to-date, and reporting low or expired items to the appropriate staff.

Procedure Room

• Anticipate physician needs and provide instruments and tools promptly.
• Prepare procedure rooms with necessary equipment and supplies.
• Escort patients to and from the procedure room.
• Provide basic comfort and reassurance to patients.
• Accurately document procedural details and cleaning records.
• Utilize proper regulatory, facility, and infection control standards and techniques.

Essential Functions

In order to perform this job successfully, an individual must be able to perform each essential function satisfactorily and regular attendance is required. The responsibilities listed below are representative of the primary essential functions required; additional duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High school diploma or equivalent required; additional healthcare education preferred.
• CPR certification is required or willing to obtain within 3 months of start date.

Certifications/Licenses

• BLS Certification required. Ability to gain certification will be provided through MNGI, must be completed within 3 months of start date.

Qualification Requirements

The qualifications listed below are representative of the knowledge, skills, and/or abilities required to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities

Required Knowledge

• Customer Service
• Public Safety
• Infection Prevention

Required Skills

• Detail oriented
• Use active listening skills

Key Abilities

• Self-starter and ability to see work that is needed to be done
• Anticipate the needs of patients, staff and physicians
• Handle multiple tasks at once, with the ability to prioritize tasks
• Work effectively as part of a team
• Communicate effectively verbally and in writing
• Proven success in anticipating the needs of patients, staff and physicians.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear. The employee may be required to lift and transport up to 50 pounds on occasion and reach to hang scopes and stock supplies. Must be able to stand for long periods of time and move quickly on their feet. Employees must be able to tolerate personal protective equipment including; gowns, gloves, face masks and eye protection. Employees may be required to travel to other company locations due to staffing and training needs. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Working Environment

While performing the duties of this position,the employee works in a clinical environment and may be exposed to hazardous chemicals or conditions including exposure to blood or other body fluids. Appropriate Personal Protective Equipment (PPE) and training will be provided. The employee is exposed to a computer monitor daily. The employee may be required to travel by automobile and exposed to changing weather conditions while performing the duties of this position. While performing the duties of this position, the employee must be alert to conditions that may impact the safety of patients, employees and visitors.

MNGI Digestive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

It is the policy of MNGI Digestive Health to comply with all federal and state laws concerning the employment of persons with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC). Furthermore, it is the company policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment

MNGI’s Culture of Caring

We are caring people, caring for people - working with Compassion, Teamwork, and Integrity

• Compassion: being empathetic and considerate of the needs of our patients and caregivers
• Teamwork: Being accountable for actions, supporting each other in meeting the needs of our patients, and respecting the voice/opinions of others assuming good intent.
• Integrity: Demonstrating honesty, trustworthiness, and transparency whenever you interact with patients or each other.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.