Endoscopy Admissions Officer

NHS; Maryland; On-site; USD 28,000 - 36,000; Full time

Job summary

Dorset County Hospital NHS Foundation Trust is seeking an Admissions Officer to arrange and manage admission dates for elective procedures. The role supports the end-to-end process from clinical waitlists to actual admission, with a focus on friendly, patient-centered service.

You will join a diverse Access team and receive full training, with opportunities for ongoing development. The office operates 8am–6pm, Monday to Friday, offering a flexible approach to work-life balance.

Qualifications

• Educated to GCSE Level or equivalent.
• Level 3 NVQ in Administration or equivalent.

Responsibilities

• Ensure patients are admitted to hospital in a timely and efficient manner.
• Learn specialties within the Department during probation and complete full training.
• Hold responsibility after successful probation and support the team in day-to-day work.

Skills

Keyboard skills

Teamwork

Communication skills

Confidentiality

Database systems

Microsoft Office

Education

GCSE Level

NVQ Level 3 in Administration

Tools

PAS system

Booked Admissions

Microsoft Office

Job description

Dorset County Hospital NHS Foundation Trust

Endoscopy Admissions Officer

The closing date is 24 September 2026

The role of an Admissions Officer is to arrange and manage the admission dates for patient having an elective procedure. This covers the end-to-end process from the point that a clinician decides to add a patient to a surgical waiting list, through to the patient being admitted to hospital.

Coming into hospital is a stressful time for the patient and their families, so a friendly, warm, and patient centred approach is at the heart of this role. It is a fast past job, so you will need to be organised with good communication skills.

The office is open 8am until 6pm, Monday to Friday. Having a balanced home and work life is important so we offer a flexible approach to working arrangements.

The Access team are a diverse team covering a variety of administrative functions across the Trust as a whole. We offer full training and support both whilst you learn the role and once fully trained and working independently, within a supportive and approachable team.

You will need to be committed to your training, an in exchange we can offer further opportunities for future training and development.

Main duties of the job

The Admissions Department is looking for a motivated, organised individual. You will work as part of this team to ensure that patients are admitted to hospital in a timely and efficient manner, making the process as smooth as possible for patients and clinicians.

The role of an Admissions Officer requires you to have your own area of responsibility following a successful probation period. During your first 6 months you will learn specialties within the Department. Full training will be given in order that you are fully competent in processes and work within policy & procedure guidelines.

The successful candidates must have up to date keyboard skills, experience of dealing with members of the public and recent clerical experience. A proven ability to be flexible in responding to changing situations is essential.

About us

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate's individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

Job responsibilities

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Right to Work in the UK: This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.

Please contact us at [e-mail] if you are unable to view or download the attachment.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.

Person Specification

EDUCATION & QUALIFICATIONS

• Educated to GCSE Level or equivalent
• Level 3 NVQ in Administration or equivalent

KNOWLEDGE & EXPERIENCE

• Clerical Experience within the last 3 years
• Experience of working with computer systems to include Microsoft Office in a working environment
• Experience of setting up and maintaining systems
• Experience of working in a healthcare related setting in the last 3 years

SKILLS & ABILITIES

• Evidence of keyboard skills
• Evidence of ability to work on own initiative but also as part of a team
• Evidence of effective communication skills with all members of the multi-disciplinary team
• Evidence of ability to work within specified standards and timescales
• Knowledge of PAS system and Booked Admissions or other database systems
• An understanding of the meaning of confidentiality and the requirement for this to be maintained
• Evidence of ability to respond quickly to changing priorities organising and prioritising own workload to meet deadlines
• Evidence of ability to drive a team
• Evidence of ability to share knowledge & skills with new members of the team and provide support on a day to day basis

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Dorset County Hospital NHS Foundation Trust

Address

Dorset County Hospital NHS Foundation Trust

Dorset County Hospital NHS Foundation Trust