Endocrinology Medical Assistant - Outpatient Care

The Nemours Foundation; Jacksonville (FL); On-site; USD 36,000 - 46,000; Full time

Job summary

The Nemours Foundation seeks a Medical Assistant to support our Endocrinology team in Jacksonville, FL. The MA coordinates patient flow, collects clinical data, documents histories, and aids the provider during outpatient visits.

Responsibilities include preparing exam rooms, taking vital signs, assisting with vaccines and labs, and communicating with families to ensure smooth care. A high school diploma is required; BLS within three months; MA certification preferred.

Qualifications

• High School Diploma required.
• Healthcare and Customer Service experience.
• Medical Assistant Certification preferred.
• Basic Life Support (BLS) from American Heart Association (AHA) within three months of employment and continue to maintain as required.

Responsibilities

• Greets patients and families at the clinical setting per Nemours Standards of Behavior.
• Verifies patient identity using two patient identifiers (name and date of birth).
• Prepares exam rooms, clinic equipment and computer technology by maintaining inventory and supplies for the outpatient visit.
• Rooms patient ensuring appropriate documents are with the patient, including required diagnostic reports.
• Receive, unpack, store, inventory, transport non-controlled medications and clinic supplies
• Performs clinical duties to support the outpatient visit to include, but not limited to the following: Obtain and document height, weight, head circumference and vital signs.
• Documents reason for visit, chief complaint and initiates orders defined using smart sets as appropriate for scope of service and Nemours’ protocol.
• Assist with patient examination/treatment. Perform and document point of care testing, and controls.
• Administers and documents vaccines and approved medications as defined by policy as ordered and provides vaccine records to families
• Perform and collect routine laboratory specimens
• Operate required medical equipment.
• Assist in the flow of patient care
• Act as a liaison between support services, other clinical divisions, and patient regarding care and status of wait times.
• Make confirmation calls that are not completed by automated systems to ensure all visits are in “confirmed” status prior to visit or per Department protocol

Skills

Healthcare experience

Customer service experience

BLS certification

Education

High School Diploma

Job description

The Nemours Foundation seeks a Medical Assistant to support our Endocrinology team in Jacksonville, FL. The MA coordinates patient flow, collects clinical data, documents histories, and aids the provider during outpatient visits.

Responsibilities include preparing exam rooms, taking vital signs, assisting with vaccines and labs, and communicating with families to ensure smooth care. A high school diploma is required; BLS within three months; MA certification preferred.