End-to-End Customer Project Lead

Eagle Flexible Packaging; Illinois; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401K Plan

Company Paid Short-Term Disability

Vacation/PTO

Tuition Reimbursement

Job summary

A leading flexible packaging company in Illinois is seeking a Customer Project Manager to act as the main point-of-contact for customer orders, ensuring successful communication and delivery from order placement to product completion. Candidates should have a high school diploma and at least two years of customer service experience. Strong communication skills and attention to detail are essential. The position offers a salary range of $50,000 to $70,000 per year along with comprehensive employee benefits.

Qualifications

• Minimum two years customer service experience required.
• Sense of urgency to deliver excellent customer service.
• Accountability for information accuracy.

Responsibilities

• Serve as the main customer point-of-contact for all order-related communication.
• Engage with the internal Graphics team for customer artwork approvals.
• Track performance metrics regarding lead times and customer satisfaction.

Skills

Customer service acumen

Excellent verbal communication

Excellent written communication

Detail-oriented

Proficient in keyboarding/typing

Education

High school degree or equivalent (GED)

Associate or bachelor’s degree in Business or related field

Tools

Microsoft Word

Microsoft Excel

ERP software

Job description

A leading flexible packaging company in Illinois is seeking a Customer Project Manager to act as the main point-of-contact for customer orders, ensuring successful communication and delivery from order placement to product completion. Candidates should have a high school diploma and at least two years of customer service experience. Strong communication skills and attention to detail are essential. The position offers a salary range of $50,000 to $70,000 per year along with comprehensive employee benefits.