Encounters Technical Analyst

CVS Health; Phoenix (AZ); On-site; USD 47,000 - 122,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plan

Wellness programs

Job summary

CVS Health is hiring a Senior Analyst, Informatics (Encounter Technical Analyst) to analyze and document data, perform root-cause analysis, and build reports for encounters and claims. The role supports business needs and requires strong SQL skills and data warehousing experience.

You will write queries, define enhancements, run tests, and manage multiple projects while coordinating with diverse stakeholders. Full-time, 40 hours weekly, with comprehensive benefits.

Qualifications

• 1+ years of programming or analytical experience with SQL queries.
• Experience with data warehouses and large multi-source datasets.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication for diverse audiences.
• Collaborative work style across teams.
• Claims/Encounters healthcare experience.

Responsibilities

• Analyze and document business data and processes; conduct root cause analysis.
• Write simple to complex SQL queries, procedures, and reports for trends.
• Define and implement system enhancements to support goals.
• Develop and execute test scripts; report outcomes or defects.
• Manage multiple projects and ensure results are delivered.
• Build relationships with internal and external stakeholders.

Skills

SQL

Data analysis

Analytical thinking

Communication

Collaboration

Healthcare claims

Education

Bachelor’s degree or equivalent

Tools

QNXT

Edifecs

EDI files

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Senior Analyst, Informatics (Encounter Technical Analyst) is responsible to analyze and document business data and processes, conduct root cause analysis, and create reports or other solutions as needed to support business needs. This position is responsible to conduct analysis or produce reports of varied claim and encounter data.

Additional responsibilities to include but not limited to the following:

• Daily activities include writing simple to complex SQL queries, procedures, and reports on both an ad hoc and production basis for analysis of data trends or anomalies impacting business success.
• Proactively define, identify, develop, and implement system enhancements or modifications to support business strategic goals.
• Assists and participates in the development and prioritization of system updates. Executes test scripts and reports outcomes or defects.
• Candidate must be proficient in SQL, able to write and modify queries, interpret results, conduct root cause analysis, develop short- and long-term solutions following through to completion.
• Demonstrated ability to manage multiple projects forward simultaneously and be responsible for the results.
• Ability to establish relationships with internal and external stakeholders.

Required Qualifications

• 1 plus years of relevant programming or analytical experience. Including development and experience with writing complex queries using SQL.
• Experience in working in a data warehouse environment as well as the ability to work with large data sets from multiple data sources.
• Demonstrated analytical and problem-solving skills.
• Strong written and verbal communication skills and ability to present information to various audiences.
• Strong collaboration skills within and across teams.
• Claims/Encounters experience. (Healthcare Industry experience)

Preferred Qualifications

• QNXT or Edifecs experience.
• Experience with Electronic Data Interchange (EDI) files.
• Experience with test script development and execution.
• Experience with Agile methodologies.

Education

Bachelor’s degree or equivalent work experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The Typical Pay Range For This Role Is

$46,988.00 - $122,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits For Great People

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/22/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.