Enablement Instructor and Team Lead

Omnissa; City of Syracuse (NY); Remote; USD 102,000 - 140,000; Full time

Job summary

Omnissa is seeking an Enablement Instructor and Team Lead to design and deliver training content for various stakeholders. The ideal candidate will have a strong background in content creation, technical training, and team leadership, providing high-quality enablement materials to enhance customer success.

Qualifications

• 6+ years of experience in content creation and technical training, preferably in SaaS or tech.
• 5+ years of experience managing hands-on technical labs.
• 2+ years of experience leading a team, ideally distributed across time zones.

Responsibilities

• Develop instructor-led and on-demand training content.
• Conduct live training sessions for internal teams, partners, and customers.
• Guide a team of content creators to align with strategic goals.

Skills

Communication

Problem-solving

Attention to detail

Education

Bachelor's degree in a relevant field

Job description

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We are Omnissa!

The world is evolving fast, and organizations everywhere—from corporations to schools—are under immense pressure to provide flexible, work-from-anywhere solutions. They need IT infrastructure that empowers employees and customers to access applications from any device, on any cloud, all while maintaining top-tier security. That’s where Omnissa comes in.

We are Omnissa!

The world is evolving fast, and organizations everywhere—from corporations to schools—are under immense pressure to provide flexible, work-from-anywhere solutions. They need IT infrastructure that empowers employees and customers to access applications from any device, on any cloud, all while maintaining top-tier security. That’s where Omnissa comes in.

The Omnissa Platform is the first AI-driven digital work platform that enables smart, seamless and secure work experiences from anywhere. It uniquely integrates multiple industry-leading solutions including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance through common data, identity, administration, and automation services. Built on the vision of autonomous workspaces—self-configuring, self-healing, and self-securing—Omnissa continuously adapts to the way people work; delivering personalized and engaging employee experiences, while optimizing security, IT operations, and costs. We're experiencing rapid growth—and this is just the beginning of our journey!

At Omnissa, we’re driven by a shared mission to maximize value for our customers. Our five Core Values guide us: Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—all with the aim of achieving shared success for our clients and our team. As a global private company with over 4,000 employees, we’re always looking for passionate, talented individuals to join us. If you're ready to make an impact and help shape the future of work, we’d love to hear from you!

What is the opportunity?

As an Enablement Instructor and Team Lead, you’ll join the Product Specialist and Technical Enablement team within the Product Management organization. In this role, you’ll be responsible for designing and delivering world-class enablement content for our customers, partners, and internal teams. You’ll lead a globally distributed enablement team, driving high-quality training material, overseeing lab environments, and supporting major enablement events.

This is a high-visibility, high-impact role where creativity, collaboration, and execution are key. You’ll work closely with cross-functional stakeholders to define strategy, deliver content, and ensure our enablement ecosystem supports business growth.

What will you do at Omnissa?

• Content Creation: Develop instructor-led and on-demand training content to support Omnissa's global audience.
• Instruction & Delivery: Conduct live training sessions for internal teams, partners, and customers.
• Team Leadership: Guide a team of content creators, ensuring alignment to strategic goals and timelines.
• Planning & Execution: Partner with leadership to define and execute the yearly content roadmap.
• Event Enablement: Lead and participate in major enablement events, including Omnissa ONE.
• Lab Strategy: Build hands-on lab experiences aligned with course content, accessible both on-demand and live.
  
  

What will you bring to Omnissa?

• 6+ years of experience in content creation and technical training, preferably in SaaS or tech.
• 5+ years of experience managing hands-on technical labs.
• 2+ years of experience leading a team, ideally distributed across time zones.
• Outstanding communication skills, with the ability to craft and deliver impactful messaging.
• High attention to detail and a strong editorial/content review mindset.
• Passion for problem-solving and the flexibility to adapt in a fast-paced environment.
• Willingness and ability to travel regularly, including internationally.
  
  

Location: US Remote

Location Type/Travel: Remote – up to 50% travel required for events and customer engagements.

Omnissa Industry Recognition And Awards

Gartner Magic Quadrant: Consistently positioned as a leader in Gartner’s Magic Quadrant for Desktop as a Service (DaaS) and Virtual Desktop Infrastructure (VDI).

IDC MarketScape Q2 2024: Recognized as a leader in IDC MarketScape reports for EUC.

Forrester Wave report for Q4 2023: VMware Workspace ONE received the highest scores in the current offering category and the second-highest scores in the strategy category.

Customer Satisfaction and Reviews: High ratings and positive reviews on platforms like Gartner Peer Insights and TrustRadius.

Omnissa is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:

Omnissa is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with local law.

Disclaimer for US-Based Roles: This job requisition is not eligible for employment-based immigration sponsorship by Broadcom

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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