Enablement Engineering Manager

Lumafield; San Francisco (CA); On-site; USD 140,000 - 170,000; Full time

Benefits offered by this job

Health & wellness stipend

401(k)

Parental leave

Flexible PTO

Commuter benefits

Company-wide events

Job summary

A technology company is seeking a skilled Enablement Engineering Manager to guide customers through the onboarding process for their products. This role involves managing a team, leading training sessions, and collaborating with various departments to ensure customer success. The ideal candidate has over 8 years of experience in solutions engineering, a bachelor's degree in engineering, and a passion for teaching. The company offers competitive compensation and a robust benefits package.

Qualifications

• 8+ years of experience in solutions engineering or similar role.
• At least 2+ years of management experience.
• Passionate about teaching technical concepts.

Responsibilities

• Manage the Enablement Engineering team and deliver trainings.
• Lead technical training sessions for customers.
• Collaborate with teams to align trainings with customer goals.

Skills

Solutions engineering experience

Customer-facing role experience

Teaching and sharing technical knowledge

Process improvement experience

Education

Bachelor's degree in engineering

Tools

CMM

Optical inspection systems

Functional testing equipment

Job description

Base pay range

$140,000.00/yr - $170,000.00/yr

About Lumafield:

Lumafield was founded in 2019 to upgrade manufacturing. We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and specializations. Modern manufacturing costs and complexity prompted us to upgrade it. We provide unprecedented visibility into products and AI‑driven tools that highlight problems and generate quantitative data, revolutionizing the creation, manufacturing, and use of complex products. We began with industrial CT scanning, rebuilding end‑to‑end systems and making advanced manufacturing technology accessible to all. Lumafield is headquartered in Cambridge, MA, with an office in San Francisco, CA.

About the role

The Enablement Engineering team guides customers’ first interactions with our products, delivering technical hands‑on training, managing onboarding, and maintaining customer‑facing training material as the product grows. You will work with new and existing customers to ensure they can capture scans, identify critical features and defects, and integrate those insights into engineering and quality control processes. This customer‑facing, hands‑on role blends technical expertise with teaching and consultative skills and involves frequent travel.

The team lead will manage a technical team and have overall responsibility for the quality and effectiveness of trainings, while building and scaling this function.

What you’ll do

• Manage the Enablement Engineering team as a player/coach who delivers trainings
• Lead in‑person and virtual technical training sessions that enable customers to confidently operate Lumafield’s scanning systems and Voyager software for inspection and analysis
• Collaborate cross‑functionally with Sales, Customer Success Managers, and Application Engineers to prepare for and ensure trainings align with customer goals and support long‑term adoption and impact
• Manage and continuously improve training materials and enablement programs that capture best practices, technical guidance, and cross‑functional learnings from across the organization
• Maintain expertise in the latest product features and functionalities to ensure training content is current and relevant
• Travel up to 25% to deliver on‑site training
  

About you

• Bachelor's degree in engineering
• 8+ years of experience working in solutions engineering or a similar customer‑facing role, with at least 2+ years of management experience
• Passionate about teaching and sharing knowledge of technical concepts
• Proven experience creating standard processes and acting on continuous improvement (e.g., DMAIC, PDCA cycles)
• Enjoys traveling to be in‑person with our customers
  

Bonus points for

• Experience in design engineering or manufacturing/process/quality engineering
• Experience with metrology, laboratory, and/or manufacturing quality control equipment such as CMM, optical inspection or vision systems, manual gauges and devices, and functional testing equipment
  

The salary range listed here represents the anticipated low and high ends of the base salary. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location, experience, and performance. All full‑time employees receive an equity grant.

Lumafield offers both competitive cash and equity compensation, as well as a health & wellness stipend, 401(k), parental leave, flexible PTO, commuter benefits, company‑wide events, and more!

Lumafield is committed to building a team that represents a variety of backgrounds, perspectives, and skills, because the more inclusive we are, the better our work will be. If you feel like your skills don’t meet every single requirement listed, we encourage you to apply anyway – if you’re excited about our technology, the opportunity, and are eager to learn more we’d love to hear from you!

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability, genetic information, or veteran status.

Reach out if you want to be a part of what we are building.