EMT B - Urgent Care

ConvenientMD; Portland (ME); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Collaborative team environment

Urgent care services at no cost

Comprehensive health benefits

401(k) match after one year

Educational discounts

Job summary

A healthcare provider in Portland, Maine is seeking an EMT B for urgent care. The role involves patient interaction, clinical responsibilities, and team collaboration. Applicants must be nationally certified EMTs, with BLS certification. The position offers flexible shifts, professional growth, and extensive benefits, including urgent care services at no cost for team members and their families.

Qualifications

• Must possess a high school diploma or GED.
• Certification as a nationally recognized EMT.
• Compassionate and patient-focused with excellent communication skills.

Responsibilities

• Engage with patients in a welcoming manner and address their inquiries.
• Support clinical operations, conduct evaluations, and document patient information.
• Collaborate with the clinical team to coordinate patient care.

Skills

Patient Interaction

Clinical Responsibilities

Effective Communication

Team Collaboration

Technical Proficiency

Education

High school diploma or GED

Nationally certified and licensed EMT

Basic Life Support certification

Tools

Microsoft Office Suite

Electronic Health Records (EHR)

Job description

Join to apply for the EMT B - Urgent Care role at ConvenientMD

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. We are building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

The Opportunity

ConvenientMD is seeking a dedicated EMT-B to join our growing healthcare team, delivering exceptional urgent care to patients across New England. This role offers a unique opportunity for EMTs to expand their clinical skills, working closely with providers and clinical staff to deliver high‑quality patient care.

Your Impact

• Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare measures, and follow‑up care.
• Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options.
• Clinical Responsibilities: Support clinical operations and patient care.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Perform basic clinical procedures such as taking vital signs, obtaining medical histories, and assisting with minor medical procedures.
• Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations.
• Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care.
• Communicate effectively and efficiently with providers to relay patient information and updates.
• Collaborate with providers on discharge plans and may help with discharge.
• Welcome and support the training of new team clinic members.

Required Availability

• Must be able to work 12‑hour shifts in consecutive and/or non‑consecutive days:
• Full‑time: Three (3) 12‑hour shifts per week with at least four (4) shifts per month on a Saturday or Sunday.
• Part‑time: Two (2) 12‑hour shifts per week with at least two (2) shifts per month on a Saturday or Sunday.
• Per‑diem: Four (4) 12‑hour shifts per month, ideally working one (1) shift each week.
• Flexibility to work nights, weekends, and holidays.
• If needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic.
• Required to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute.

Who You Are

• Education: High school diploma or GED required.
• Certification or demonstrated prior experience: Nationally certified and licensed EMT with at least one (1) year as an EMT.
• Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online‑only classes.
• Compassionate, authentic, and patient‑focused: Support patients through kindness; demonstrate understanding for others and contribute to creating a community of belonging.
• Proactive and confident communicator (written and verbal): Foresee and elevate concerns as they arise, unafraid of professional directness with colleagues and patients.
• Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.
• Effective communicator and cross‑collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.
• Excellent team player: Enjoys collaborating with others and being part of a strong team dynamic.
• Technically savvy: Proficient with Microsoft Office Suite or related software, experience with or ability to learn EHR and other business systems.

Bonus Qualifications

• 1–2 years of patient triage experience in an urgent care or emergency department preferred.

Why ConvenientMD?

• Collaborative team environment that encourages professional growth.
• Urgent care services at no cost to our team members and their families.
• Extensive benefit offerings including health, dental, and vision coverage, company‑paid short‑term disability, and optional pet insurance.
• 401(k) match after one year of service.
• Access to our primary care (depending on location).
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employer rewards and access to discounts on services and products such as hotels, travel, entertainment, restaurants, and more.

We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.